Rod Rivers, Lead for Online Services Online Access to Services, Information and Support OASIS Web Site Project Advice and Referral Centre (ARC) Rod Rivers, Lead for Online Services

The Home Page

Users Corporate stakeholders People in need of help and support Carers Professionals ARC staff

The Home Page

The Home Page

www.cpft.nhs.uk/services Provides a single point of access to 260 services: About ~70 CPFT services About ~190 third party mental health related services including: 70 online services 120 local and national charities, voluntary organizations and social enterprises

Now Live The new CPFT web site – www.cpft.nhs.uk Went live on 30th August 2012 Anybody with access to the internet  Supplementary information for health professionals ARC staff will use site in support of their activities Advice and Referral Centre (ARC) Also went live on 30th August 2012 Phone line for single point of access Initially for GPs / referrers in Peterborough area 

Other features More sections – Find help, carers, professional Multi-media Further/ related information Calendar 2nd level menus in blue

USPs Personal Local Accessible Integrated Choice www.cpft.nhs.uk/professionals/GPs-and-primary-care.htm

Coming Soon Personalisation ARC configuration Service reviews Forums User content

Purpose of GPs Pages Fast access to Metal health information Referrals into CPFT ‘Referral’ to self-help

People in need of help and support The ‘Markets’ Enhancing wellbeing Self-help Primary care Secondary care The Goals Preventing progression Reducing barriers Recovery

Target user groups – Progression and Recovery No mental health problems Mild to moderate problems Primary Care (GPs, IAPTs) Secondary Care

Services Directories Online services - primarily offered online via the internet. In most cases these services do not have a physical address that you can visit in person. Online services are useful for self help, especially if you prefer to explore these web sites at home or anonymously. Local and National 3rd party services mainly voluntary organisations, charities, self-help groups and social enterprises. Most have a physical address and most also have web sites that describe their organisations. Local and national services are useful for support and if you are happy to visit these services in person or phone / write to them. CPFT services NHS services that provide professional help to people with specific mental health problems that cannot easily be addressed by self-help alone.