{ FOCUSING ON BEST PRACTICES & SUPPORT TO GUIDE OUR DEVELOPMENT

{ ABOUT US Scott Watkins [swatkins@ncsu.edu] delta.ncsu.edu ABOUT US Scott Watkins [swatkins@ncsu.edu] Associate Director, Instructional Technology Support, DELTA Dr. Martin Dulberg [msdulber@ncsu.edu] Senior Coordinator, Learning Technologies, DELTA DELTA = Distance Education and Learning Technology Applications [delta.ncsu.edu]

{ LMS GOVERNANCE Advising decision making: Best Practices and Support delta.ncsu.edu LMS GOVERNANCE Advising decision making: Best Practices and Support Customer Needs and Policy Technical

{ delta.ncsu.edu BP&S PURPOSE Optimize academic technologies in a pedagogically sound manner Consider the training and support implications of technology changes Advise from a user-centered perspective

{ BP&S MEMBERSHIP DELTA Campus Partners Representatives from: delta.ncsu.edu BP&S MEMBERSHIP DELTA Representatives from: Instructional Design team Training & Support team Content Capture team LMS Coordination Campus Partners Instructional technology support staff from several Colleges Campus IT (student help desk; accessibility) Office of Faculty Development NCSU Libraries Faculty

{ BP&S PRACTICES Meetings Collaboration Tools Regular monthly meetings delta.ncsu.edu BP&S PRACTICES Meetings Regular monthly meetings Co-working days Collaboration Tools Moodle Google Docs UserEcho (Feature Request system)

{ BP&S OUTCOMES Successes and Failures delta.ncsu.edu BP&S OUTCOMES Successes and Failures Focus on Best Practices or Focus on Procedural Matters Maintaining Faculty Involvement Accessibility Related Work

{ QUESTIONS? Scott Watkins Martin Dulberg swatkins@ncsu.edu delta.ncsu.edu QUESTIONS? Scott Watkins swatkins@ncsu.edu @swatkins_ncsu Martin Dulberg marty_dulberg@ncsu.edu