Internal Payment Card Processing Procedures and Flow Diagrams May 10, 2017 Dean of Students  Internal Payment Card Processing Procedures and Flow Diagrams An overview for processing credit card registrations with third party vendors Touchnet & Visual Zen regarding: SOAR SAFE VOYAGE WOMEN’S CONFERENCES FAMILY WEEKEND FAMILY DAY / REUNION

2016 DSO - E-com Application Processing Dean of Students (DSO) overview to transact credit card orders and payments to register students for all DSO program events.    The format in which the cardholder interfaces is through Visual Zen's online registration form. This is a third party vendor where all students login to a website to register for events. Visual Zen processes registrations for credit card payments and provides report data including: students name, 800#, amount paid, date, Ref #, Order ID & payment type. Touch-net is also a third party vendor- providing the payment gateway credit card piece including: amount/date, credit card last 4 digits, credit card type & expiry data. Data from both vendors is downloaded and stored indefinitely to the (Dean of Student – Access Database S: directory storage.) allowing staff to reconcile & archive data. (note: no primary or full CC numbers are stored) Only authorized Dean of Students staff members have access to the data. To date all data is archived and none has been destroyed. Refer below to a high level diagram for the flow of the credit card process for Soar, Safe, Family Day, Family Weekend and Women’s Conferences program applications. 

SOAR Financial Transactions Payment Gateway Financial Transactions URL of site that users go to for registration & making CC Payments: https://secure.vzorientation.com/uncc/SSOSignIn.aspx SOAR Financial Transactions Payment Gateway - Download to database – financial data Transaction Amount / Date CCard last 4 digits/type/Expire No full PANS (primary account numbers) are stored - Download to database (submitter’s info / # of Registrants / date / events / etc) Assignments Table SOAR Database Financial Transactions Payment Gateway Note: no full card data or full card #s are stored Create Admin Reports & Nametags Reconciliation -Cashiers Report

SOAR Financial Transactions Payment Gateway Database Report Assignments .csv (direct feed) Reconciliation Process (Visual Zen - 3rd party vendor) Registration transactions from VisualZen are fed to the SOAR Mysql database (Assignments.csv ) & verified with banner registrations Payment Gateway Payment Gateway Reconciliation Process DSO staff downloads CC Transactions via touchnet & creditline reports (Visa, MC etc) Reconciles all Payments & submits Cashiers Reports PaymentGateway.csv (Down Load) Database DSO staff Imports from S: FT.csv Financial Transactions Table. In the Database DSO staff - Imports from S: Payment Gateway.csv Processes any refunds DSO staff runs & Submits Cashiers Reports Produces Misc. Reports SOAR Database Financial Transactions Table Cashiers Report Payment Gateway Table Note: no full card data or full card #s are stored

Safe Voyage Financial Transactions Payment Gateway URL of site that users go to for registration & making CC Payments: https://secure.visualzen.com/vzmentor/uncc/ssosignin.aspx / Safe Voyage Financial Transactions Payment Gateway - Download to database – financial data Transaction Amount/Date CCard last 4 digits/type/Expire No full PANS (primary account numbers) are stored - Download to database (submitter’s info / # of Registrants / date / events / etc) Safe Table SAFE Database Financial Transactions Payment Gateway Note: no full card data or full card #s are stored Create Admin Reports & Nametags Reconciliation -Cashiers Report

Safe Voyage Financial Transactions Payment Gateway Database Financial .csv (Down Load) MarketPlace.csv (Down Load) Reconciliation Process DSO staff Imports /selects registrations transactions Downloads CSV file to S: Financial Transactions.csv Payment Gateway Payment Gateway Reconciliation Process DSO staff downloads CC Transactions via touchnet & creditline reports (Visa, MC etc) Reconciles all Payments & submits Cashiers Reports Payment Gateway.csv (Down Load) Database In the Database - DSO staff Imports Financial Transactions .csv to Table DSO staff Imports PG.csv to Payment Gateway Table. Processes any refunds Runs & Submits Cashiers Reports Produce Misc. Reports SAFE Database Financial Transactions Table Cashiers Report Payment Gateway Table Note: no full card data or full card #s are stored

Women’s Conferences Financial Transactions Payment Gateway URL of site that users go to for registration & making CC Payments: https://secure.visualzen.com/vztheater/uncc/ Women’s Conferences Financial Transactions Payment Gateway - Download to database – financial data Transaction Amount/Date CCard last 4 digits/type/Expire No full PANS (primary account numbers) are stored - Download to database (submitter’s info / # of Registrants / date / events / etc) Main Table Women’s Database Financial Transactions Payment Gateway Note: no full card data or full card #s are stored Create Admin Reports & Nametags Reconciliation -Cashiers Report

Women’s Conference Financial Transactions Payment Gateway Database .csv (Down Load) MarketPlace.csv (Down Load) Reconciliation Process DSO staff Imports selects registrations transactions Downloads CSV file to S: Financial Transactions.csv Payment Gateway Payment Gateway Reconciliation Process DSO staff downloads CC Transactions via touchnet & creditline reports (Visa, MC etc) Reconciles all Payments & submits Cashiers Reports Payment Gateway.csv (Down Load) Database In the Database - DSO staff Imports Financial Transactions .csv to Table DSO staff Imports PG.csv to Payment Gateway Table. Processes any refunds Runs & Submits Cashiers Reports Produces Misc. Reports WLeadership Database Financial Transactions Table Cashiers Report Payment Gateway Table Note: no full card data or full card #s are stored

Family Week - End Financial Transactions Payment Gateway URL of site that users go to for registration & making CC Payments: https://secure.visualzen.com/vzfamilyweekend/uncc/ Family Week - End Financial Transactions Payment Gateway - Download to database – financial data Transaction Amount/Date CCard last 4 digits/type/Expire No full PANS (primary account numbers) are stored Download to database (submitter’s info / # of Registrants / date / events / etc) Main Table Family Week End Database Financial Transactions Payment Gateway Note: no full card data or full card #s are stored Create Admin Reports & Nametags Reconciliation -Cashiers Report

Family Week-End Financial Transactions Payment Gateway Database .csv (Down Load) MarketPlace.csv (Down Load) Reconciliation Process DSO staff Imports selects registrations transactions Downloads CSV file to S: Financial Transactions.csv Payment Gateway Payment Gateway Reconciliation Process DSO staff downloads CC Transactions via touchnet & creditline reports (Visa, MC etc) Reconciles all Payments & submits Cashiers Reports Payment Gateway.csv (Down Load) Database In the Database - DSO staff Imports Financial Transactions .csv to Table DSO staff Imports PG.csv to Payment Gateway Table. Processes any refunds Runs & Submits Cashiers Reports Produce Misc. Reports Family Week-End Database Financial Transactions Table Cashiers Report Payment Gateway Table Note: no full card data or full card #s are stored

Family Day / Reunion Financial Transactions Payment Gateway URL of site that uses go to for registration & making CC Payments: https://secure.visualzen.com/vzfamilyday/uncc/ Family Day / Reunion Financial Transactions Payment Gateway - Download to database – financial data Transaction Amount/Date CCard last 4 digits/type/Expire No full PANS (primary account numbers) are stored Download to database (submitter’s info / # of Registrants / date / events / etc) Main Table Family Reunion / Day Database Financial Transactions Payment Gateway Note: no full card data or full card #s are stored Create Admin Reports & Nametags Reconciliation -Cashiers Report

Family Day / Reunion Financial Transactions Payment Gateway Database .csv (Down Load) MarketPlace.csv (DownLoad) Reconciliation Process DSO staff Imports selects registrations transactions Downloads CSV file to S: Financial Transactions.csv Payment Gateway Payment Gateway Reconciliation Process DSO staff downloads CC Transactions via touchnet & creditline reports (Visa, MC etc) Reconciles all Payments & submits Cashiers Reports Payment Gateway.csv (DownLoad) Database In the Database - DSO staff Imports Financial Transactions.csv to Table DSO staff Imports PG.csv to Payment Gateway Table. Processes any refunds Runs & Submits Cashiers Reports Produce Misc. Reports Family Day Database Financial Transactions Table Cashiers Report Payment Gateway Table Note: no full card data or full card #s are stored