Agilent iSupplier Portal (iSP) Presentation for Suppliers using iSP for invoice & payment information Updated: 30-Apr-2004

Topics What is iSP? Advantages of iSP Logon Details & System Requirements Supplier Access Options How to Use the Information in iSP Security Strategy & Help Process Helpdesk Contacts

What is iSP? iSupplier Portal is a component of the Oracle Internet solution that enables secure, self-service business transactions between Agilent and its authorized suppliers by way of the internet iSP provides suppliers with the ability to use a standard web browser to directly access information iSP provides suppliers with information about invoice and payment details

Advantages of iSP Strong communication linkage between supplier & Agilent Real time information transmitted via the internet Improves efficiency and time management Cost savings

iSP System Requirements The following system requirements must be meet before accessing iSP. Please work with your IT to ensure that these system requirements are in place. Web-proxy/Firewall needs to be open to allow access to Port 8000. Suppliers must have their IT open port 8000 on their proxy server. Information on opening the port for Microsoft servers can be found on the Microsoft web site. If you are using an Internet Service Provider who is reluctant to open port 8000, the only option to get to iSupplier Portal at Agilent, would be to have one machine with a different service provider like MSN or AOL. Internet Explorer version 5.5 or higher. If you do not have IE 5.5 or higher, iSP will not perform properly. If you’re utilizing software utilities that block advertisement, pop-ups, and SPAM (Pop-up stopper, Spamkiller, etc.), and experience problems with iSP you may want to make the iSupplier Url available in respective application.

iSP Logon Information Contact your Agilent Helpdesk to request a logon for iSupplier. Upon first-time access to iSP, you will be prompted to change your password. Please be aware of the following Password criteria: Passwords must be at least 8 characters long Passwords must start with an alpha character Passwords must contain at least one number Repeating characters are not allowed The user name may not appear in the password The password may not be reused for a period of 1 year URL to iSP: https://www.erp.agilent.com:8000/OA_HTML/US/ICXINDEX.htm

Supplier Access Options There are two Supplier Access Options available for the iSP application. They restrict the data the user can see. By Supplier (recommended): You will be able to see Agilent global data for your entire company (Legal Entity) – this would include data for all Payment/Remittance Sites (or bank accounts) within your Legal Entity. By Site: You will be able to see Agilent data for respective supplier site (Payment/Remittance Site or Bank Account); e.g. if you supply goods/services to Agilent Malaysia and Agilent Sonoma USA, your access would be restricted to one of these sites.

iSP Logon Page You will receive your User Name and Password from your Agilent Helpdesk

Company A Click on Link

Click on ‘Home’ to enter iSP Company A Click on ‘Home’ to enter iSP

Click on ‘Preferences’ to change language or password if needed

Change your iSP logon Password Change language Change your iSP logon Password Click Apply to save changes, or Cancel to discard changes.

Click on ‘AT Account’ to query on invoices and payments Please use only the ‘AT Account’ site to run queries, not the ‘Home’ page.

2 available sites to run queries: - AT Invoices: focusing on invoices - AT Payments: focusing on Payments FAQ: Frequently Asked Questions Training: Link to training slides E-mail: send an email to the helpdesk Glossary: explanation on invoice status, due date, payment number (US)

1. Enter data for any of the following search options and click the search button 2. Click on underlined results for more details

All your invoices containing the respective sequence will be retrieved Export results into MSExcel

Query on specific payments in the ‘AT Payments’ page Click on underlined results for more details

Click on one of the links to run additional queries List of invoices included in payment. (Click for details)

Querying Tips Limit queries for better performance; don’t use blank searches Agilent may have adjusted your invoice number based on Oracle standard characters: Only capital letters No spaces No symbols (.,/-) Example: 12345/a 678 => 12345A678 Use the wildcard function in cases where your initial query did not return the expected results (e.g. the entry “12345” will display all invoices containing this sequence)

Security Strategy iSP provides unique Supplier logon information to control user access System Idle (15 minutes) results in an automatic log-off Encryption technology

Help Process If you have a question on iSP please visit our iSupplier Information web site: http://www.agilent.com/oracle_supplier/isupplier_enrolment_form.html If you cannot find an answer please contact your Agilent Helpdesk (contact information on next slide). If your Agilent representative cannot answer your question, they will escalate your issue to the Agilent iSP support team. Your Agilent representative will get back to you with an answer.

Helpdesk Contacts Americas Helpdesk Asia Pacific Helpdesk Email: GFSP2P-Helpdesk-Americas@Agilent.com Asia Pacific Helpdesk Email: GFSP2P-Helpdesk-AsiaPacific@Agilent.com Europe Helpdesk Email: GFSP2P-Helpdesk-Europe@Agilent.com