A JOURNEY OF WORK AND FAITH LEADERSHIP IN DOUBT A JOURNEY OF WORK AND FAITH

Let me tell you a story

Why stories? Stories require us to be transparent and vulnerable Stories allow people to connect at a human level Stories stay with us in ways that facts never will Stories require us to be sure of ourselves and our values Stories can be healing for both the speaker and the listener

Storytelling tips Keep a journal Increase your visibility Look, Listen, Learn Ask more questions Learn how to share other people’s stories

activity Name your story What’s the big idea – not just practically, but emotionally? How is this story personally significant to you? If you haven’t shared this story widely, what’s been holding you back? Is there a specific person or audience that would immediately benefit from hearing it? If you’re not ready to share it with them within the next week, with whom can you safely practice sharing it?

Parting thoughts Don’t expect everyone around you to follow your lead, but encourage it where you can Be conscious of the emotions your stories may inspire Celebrate the good, confront the bad, embrace the ugly

Jae Knowlton Author of Leadership In Doubt, the story of my personal leadership journey of personal and professional transformation through the integration of faith and work 20+ years of contact center leadership with Starwood Hotels and Resorts’ Austin Customer Contact Center In each of my 3 years as the center Director, we were named a Top Workplace in Austin by WorkplaceDynamics and The Austin American-Statesman Six Sigma-certified project manager, responsible for numerous projects including IVR expansion and marketing partner support I would love to share a Leadership In Doubt workshop with your team, your church or other organizations! Feel free to contact me through any of these channels: Email: leadershipindoubt@gmail.com LinkedIn: https://www.linkedin.com/in/jaeknowlton Blog: https://leadershipindoubt.wordpress.com/ You can purchase additional copies of Leadership In Doubt through my Amazon Author page: amazon.com/author/jaeknowlton