Handout 8: Organisation functions

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Presentation transcript:

Handout 8: Organisation functions PowerPoint presentation Understand employer organisations Handout 8: Organisation functions

Organisation structures The departments, or functions, in an organisation depend on the type of business. The following are general functions found in many organisations: HR/personnel sales/marketing administration finance/accounts engineering/production.

Sales/marketing roles research advertising promoting products customer service telesales – promoting/advising by phone customer records export sales/overseas sales reps website advertising.

HR/personnel roles recruitment/job interviews training mentoring appraisals/progress review/object sickness record and annual leave entitlement working hours/contract/review of probationary period disciplinaries health and safety negotiating welfare.

Finance/accounts roles payroll paying invoices banking petty cash company accounts (profit and loss) budgets buying (depending on organisation).

Administration roles filing mail secretarial support reception receiving enquiries answering phones data input.

Engineering/production roles production line quality control – trial, product testing packaging transport – logistics – driving route/shipping/deliveries storage – stock control sesigners – production design and development.