Picking Perfect Partners: Collaborations Within and Outside Technical Services Mary S. Konkel Head of Technical Services College of DuPage Library konkel@cod.edu image: articuweb.wordpress.com ALCTS IG Role of the Professional in Technical Services ALA Midwinter January 21, 2017

Overview image: cyprus-mail.com The Internet and library systems and software have provided greater efficiencies within technical services. In addition, the shifting of human resources to meet the growing demand for additional staff in public services has contributed to the rightsizing of technical services departments. In order to do “more with less”, finding partners to collaborate on projects has been essential. These partnerships have also provided valuable cross-training opportunities. ALCTS IG Role of the Professional in Technical Services ALA Midwinter January 21, 2017

image: ciaocouponspy.com This presentation will highlight cataloging, processing, systems, collection development and reference activities and projects that can be accomplished by collaboration and partnerships. ALCTS IG Role of the Professional in Technical Services ALA Midwinter January 21, 2017

COD Technical Services Then and Now 2001 5 Units, 1 Dept. Head 11 staff (6 FT; 5 PT); 115 student hours Acquisitions Print Acquisitions Non-Print Acquisitions Cataloging Periodicals Processing Print Processing AV Processing Standing Orders 2017 4 Units, 1 Dept. Head 7 staff (5 FT; 2 PT); 60 student hours Acquisitions Cataloging Periodicals Processing ALCTS IG Role of the Professional in Technical Services ALA Midwinter January 21, 2017

COD Library Collection Statistics Books 240,125 ; Ebooks: 54,583 Periodicals: current 428 ; bound 6,207 Newspapers 15 Microfiche 61,238; microfilm 11,809 Computer software 2,029 Sound recordings/Audiobooks 22,861 Videorecordings (VHS & DVD) 29,070 ; Streaming media: 809,800 ; Databases: 148 Other AV Material (models, kits, etc.) 2,149 ALCTS IG Role of the Professional in Technical Services ALA Midwinter January 21, 2017

Cataloging Statistics FY16 Books: 6,495 Sound Recordings (Audiobooks/Music CDs): 477 Videos (DVDs): 929 Other AV (anatomical models, games): 27 Electronic Resources (individual purchases): 229 Database Maintenance (updates, corrections, title changes): 1,032 Requested notifications of availability (emails to patron): 1,936 OCLC Record Enhance and Expert Community Upgrades: 1,269 Reprocess/Reinstate: 263 Discards: Books 2,025 ; Videos 696 ; Sound Recordings 67 Repair: Books 230 ; AV 383 (broken cases and cleaning)   image: iteco.be ALCTS IG Role of the Professional in Technical Services ALA Midwinter January 21, 2017

Cataloging Ebook and streaming media bad link URL checking Authority name checking Reserves short bib records On-the-fly short bib records Missing- Never Replaced Country of publication [S.l.] No dates [n.d.] or missing digits image: eilandlibrary.wikispaces.com ALCTS IG Role of the Professional in Technical Services ALA Midwinter January 21, 2017

Processing & Repair Minor repair (w/ basic supply toolkit) Taping ripped pages Erasing pencil marks Call number labels coming off Cutting out bookmark strings Transfers from another location Cover up other location on call number label/spine Remove dots, stickers from call number label/spine Repackage broken CD, DVD cases Clean CD, DVD disks for improved playability image: www.reinodocogumelo.com ALCTS IG Role of the Professional in Technical Services ALA Midwinter January 21, 2017

Systems & Catalog Maintenance Transferring items back to General Updating locations/I-types Removing temporary locations/I-types Dead authors/artists/musicians, etc. Track via award show “in memoriums” ISBN less than 10-digits OCLC number updates (migration of legacy data) 019 merges (maintain current no. in bib record) No OCLC number Leading zeros missing image: keepcalm-o-matic.co.uk ALCTS IG Role of the Professional in Technical Services ALA Midwinter January 21, 2017

Collection Development Verification of pricing and availability (very helpful for grants) Acquisitions/vendor systems training by Acquisitions staff Bibliographer/selector working with cataloger with subject and/or format expertise Collection statistics and periodical usage data Weeding Updating formats (VHS > DVD > streaming; LP > CD Reference collections (maintain latest editions) Discipline librarians assist in call number and subject heading assignment image: tagxedo.com ALCTS IG Role of the Professional in Technical Services ALA Midwinter January 21, 2017

Reference & Public Services Reference/information desks Catalogers great asset during Internet outages; we can speak in LC call numbers Working library booths for campus events New Faculty/student basic orientations Library catalog training Library tours Technical Services staff with public services expertise (backup help in Circ ; tech support) image: mjspanish.blogspot.com ALCTS IG Role of the Professional in Technical Services ALA Midwinter January 21, 2017

Collaboration and Partnering Outcomes Contributes to doing “more with less” Interdepartmental communication increased/improved Improved job satisfaction and student retention We work smarter & more creatively & “out of the box” Assists in managing workload “slams” We use existing resources & technology We don’t sacrifice quality or productivity Contributes to continuously improving services Image: www.flickr.com ALCTS IG Role of the Professional in Technical Services ALA Midwinter January 21, 2017

No more “Give it to Technical Services… they’ll do/handle anything” image: rebelem.com No more “Give it to Technical Services… they’ll do/handle anything” It’s not just for Technical Services Collaboration & Partnerships rule Cross-training is wicked cool Cataloging is a public service QUESTIONS ALCTS IG Role of the Professional in Technical Services ALA Midwinter January 21, 2017