Treatment of Quality in Utility Specification and Procurement of Network Equipment Trevor LUCY – IE – S1 – 1118

Treatment of Quality in Utility Specification and Procurement of Network Equipment Background Specifications References Factory Inspections Post Tender Quality Control Summary Trevor LUCY – IE – S1 – 1118

Background Many problems in the past Operational and financial impact Appointment of Specifications Manager in ESBN Works with Asset Managers to drive quality improvement Trevor LUCY – IE – S1 – 1118

Specifications Quality criteria in the Tender Specification Quality Management Systems Routine and Type Tests Track Record Production experience At least X years… Service experience Installation in at least S EU Utilities With a service experience of Y years… of at least Z units Trevor LUCY – IE – S1 – 1118

They won’t help you pick the best but will help you avoid the worst! References Essential to request in specification Obtain named individual Verify volumes and experience Difficulties when sold through agents They won’t help you pick the best but will help you avoid the worst! Trevor LUCY – IE – S1 – 1118

Factory Inspections Audit Template Raw material through to end product Factory Internal QC Procedures Review recommendations in last Quality audit Capability & experience of Test Area Test equipment calibration Any future plans for the factory? Trevor LUCY – IE – S1 – 1118

Post Tender Quality Control Compliance with Type & Routine Tests Monitor initial deliveries QA Groups – internal and external Change notification from supplier to ESBN Contingency Plans Alternative suppliers Supplier minimum stock holding Trevor LUCY – IE – S1 – 1118

Summary Need to ensure continuous high quality product Drive for quality improvement is ongoing in ESBN Considering future options re financial penalties! Value of Quality to a Utility Quality Assurance in ESBN is not a replacement for supplier’s internal Quality Control but is a focussed way of dealing with suppliers to ensure acceptable standards exist in all plants in the Supply Chain. Trevor LUCY – IE – S1 – 1118

Thank You Trevor LUCY – IE – S1 – 1118