Module 1c: Safety, Driving, Loading and Unloading Welcome to Alsco Module 1c: Safety, Driving, Loading and Unloading

Training Objectives Understand the importance of the daily routines regarding trucks and safety Design logical steps of loading and unloading your truck Develop safe practices in driving, delivery and pickup of items Develop safe practices for driving and parking your truck Module 1c: Safety, Driving, Loading and Unloading

Remember! Complete an inspection of your truck’s fluids, tires, and safety features before leaving the plant each day (consult the inspection checklist) Module 1c: Safety, Driving, Loading and Unloading

Loading your truck Always double check the load before you leave the plant and correct any shortages, even if your plant loads your truck for you. Load in reverse order (first customer should be loaded last for efficient handling, and last customer should be loaded first) Load garments and linens in designated areas of your truck Prevent clean returned inventory from becoming soiled Keep healthcare linen and apparel, executive uniforms, and any other special handling items isolated from the rest of the load and soiled returns Keep oily or wet towels separated from the rest of the load Module 1c: Safety, Driving, Loading and Unloading

Unloading your truck When arriving at the loading dock at the conclusion of our route, you will be responsible for unloading the soil to begin the sorting process. Unload soiled inventory into correct carts or bins Remove all excess items from your truck (including clean items that did not get delivered) Return clean flat items to their proper location Properly dispose of any garbage on your truck Module 1c: Safety, Driving, Loading and Unloading

Safety First When lifting, use your legs and keep your back straight Observe OSHA universal precautions when handling soiled healthcare linen Finally, smoking is discouraged in Alsco vehicles Module 1c: Safety, Driving, Loading and Unloading

Service Logistics Make sure you acknowledge you customer twice: when you arrive, then again when you are ready to leave. Prepare the load first, take as much as you can carry in one trip, place the clean load you are carrying in the delivery area, then immediately go and approach the customer contact After speaking to the customer, return to the delivery area to complete delivery of clean and pick-up of soiled items or return to the truck to deliver any items you could not carry on the first trip Service any All Fresh and/or dust items When service is complete, return to customer contact to get the invoice signed and thank the customer for their business Module 1c: Safety, Driving, Loading and Unloading

Safe Driving You are driving a vehicle that is larger than most on the streets you will be using. Use patience and caution. Wear your seatbelt when driving Try to avoid backing up whenever possible; if you absolutely must back up, get out and walk around your truck to ensure that there are no obstacles in the way When driving, maintain proper following distance from the car in front of you; 1 car length for every 10 miles per hour When weather is inclement such as rain or snow, SLOW DOWN and increase your following distances Take corners slowly and widely enough to avoid hitting curbs and/or roadside obstacles Use turn signals earlier than in a normal vehicle; give other drivers plenty of time to recognize that your are turning or changing lanes Use your mirrors and check your blind spots before changing lanes Avoid talking on your cell phone while driving Module 1c: Safety, Driving, Loading and Unloading

Parking Logistics Remember your truck is a rolling advertisement for Alsco. Don’t let your advertisement be a nuisance for our customers or traffic. When parking, always think about the customer's perspective and about safety: Park on the customer's premises in a spot that does not impede traffic in or out of their facility If a spot has been designated by the customer for vendor parking (loading zone), always observe the rules Avoid parking in such a way that requires backing out to leave;  either back in or pull along the side of the building into a position that allows you to simply leave in a forward direction Always park in a legal spot (not next to a fire hydrant!) and on a hard surface (never in the customer's grass) Module 1c: Safety, Driving, Loading and Unloading