Interpersonal Skills The Sandbar Resort.

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Presentation transcript:

Interpersonal Skills The Sandbar Resort

Content Interpersonal Skills Organizational Context Why Interpersonal Skills Interpersonal Skills Model 10 Tips to Develop Interpersonal Skills

What is Interpersonal Skills?

What is Interpersonal Skills? All about working with other people An ability to get along with others while performing the job Characteristic traits like Manners, attitude, courtesy, habits, behavior and appearance which helps us to communicate and maintain relationship with others

Organizational Context The organizational context of how interpersonal skills are used can be shown by the vast number of interpersonal interactions

Interpersonal Skills While Working Take the relationship viewpoint: Effective relationships within the organization Effective relationships with suppliers Effective relationships with competitors

Interpersonal Skills While Working Internally In Teams Across Teams Within and between departments and business units

Interpersonal Skills While Working Externally With Suppliers With Customers

Interpersonal Skills While Working To gain real competitive advantage through such relationships in the long term is dependent upon your level of interpersonal skills

Why Interpersonal skills needed? To Improve: Relationship Productivity Working Environment All Round Success Leadership Skills Liking by Others

Why Interpersonal skills needed?

Interpersonal Skills Model Personality Development Leadership Skills

When & Where Interpersonal Skills Are Required at Work Place ? While working in groups to form effective teams Listening & Questioning Giving or receiving feedback Socializing at work place Building & maintaining relationships Presenting your self at work

Tips To Improve Interpersonal Skills Smile

Tips To Improve Interpersonal Skills Be Appreciative

Tips To Improve Interpersonal Skills Pay Attention

Tips To Improve Interpersonal Skills Practice Active Listening

Tips To Improve Interpersonal Skills Bring People Together

Tips To Improve Interpersonal Skills Resolve Conflicts

Tips To Improve Interpersonal Skills Communicate Clearly

Tips To Improve Interpersonal Skills Humor Them

Tips To Improve Interpersonal Skills Empathy/See It On Their Side

Tips To Improve Interpersonal Skills Don’t Complain (Too much)

Conclusion Interpersonal Skills Organizational Context Why Interpersonal Skills Interpersonal Skills Model 10 Tips to Develop Interpersonal Skills kill