C63 – Opportunity Management Process Diagram EHP3 for SAP CRM 7.0

C63 – Opportunity Management SAP CRM SAP ERP Icon Legend Customer Sales Employee Icon Name CRM WebClient UI: Sales Cycle  Create: Opportunity, Business Role: YBP_SLS_EMPL CRM WebClient UI: Sales Cycle  Search: Opportunities Create Follow-Up: BP CRM Quotation* Create Follow-Up: ERP Quotation** (C30) Lead Management (C65) Activity Management A Create Opportunity A B C Identify Opportunity B Qualify Opportunity B (M44) SAP Customer Financial Fact Sheet for iPad Create Quotation C (C78) CRM Quote and Order Management – CRM Standalone* (C64) Integrated ERP Order and Quotation Management** Customer accepts Quotation Make Decision B In case of standalone deployment option * In case of integrated deployment option Close Opportunity B ** Requires implementation of scope item CRM Interactive Reporting (CR2) Analyze Opportunity*** B

Integration with Other SAP Best Practices Processes and Scope Items The process diagram might contain links to preceding, succeeding, or other related SAP Best Practices processes or scope items. Note that these scope items may or may not be part of the solution package. Refer to the Prerequisites Matrix for the definition which scope items are part of the solution package.