GeM – User Enablement Supplier Module 2-Aug-17

Supplier Workflow Contract Mgmt Contract Signing Supplier Registration Catalog Management eTender Bid Mgmt & Submission Order Acceptance RA RA Participation Order Fulfillment Goods Receipt & Acceptance Confirmation Invoicing Returns Processing Payment Tracking

GeM 2.0 – Functional Blocks User Management GeM – What does it offer to Suppliers Ease of Doing Business Single window for participating in bids / reverse auction on products / services Consistent and uniform purchase procedures Online interface for contract signing, order fulfillment, invoicing & payment tracking Policies to ensure prompt payments Easy of Reach Single platform to reach out to all Government departments. One-stop shop for marketing with minimal efforts Product Suggestion facility available to Sellers to promote newly launched products Ease of management Dynamic pricing: Price can be changed based on market conditions Seller friendly dashboard for selling, and monitoring of supplies and payments Buyer Registration & Onboarding Supplier Registration & Onboarding User Self Service Catalog Management Product Registration Service Registration Procurement Direct Buy Compare & Buy E-Tendering & RA Bid Management Order Management PO Issuance Contract Management Order Fulfillment Goods Delivery GRN & Inspection Order Returns Processing Invoicing & Payments Invoicing Payments Processing

GeM 2.0 – Training Coverage User Management Important Sellers can register under following categories OEMs (Original Equipment Manufacturers) Authorized channel partner(s)/ resellers and e- Marketplaces One Seller cannot represent more than one OEM All entities registering as sellers must be GST compliant For product registration, Ensure you have all specifications, product details and good quality images readily available before initiating the registration process Proposed product prices should be inclusive of all taxes, duties & levies etc. as applicable For detailed terms & conditions for seller and product registrations, please visit https://gem.gov.in/ Buyer Registration & Onboarding Supplier Registration & Onboarding User Self Service Catalog Management Product Registration Service Registration Procurement Direct Buy Compare & Buy E-Tendering & RA Bid Management Order Management PO Issuance Contract Management Order Fulfillment Goods Delivery GRN & Inspection Order Returns Processing Invoicing & Payments Invoicing Payments Processing

Home page: www.gem.gov.in Step 1 Home page: www.gem.gov.in Screen 1 Process Flow Seller visits the GeM portal and lands on the homepage **** Users can browse through the product/services and categories as guest users On clicking products/services link, complete list of all products listed on the portal is available

Click on sellers Step 2 Screen 1 **** Process Flow The user clicks on Sellers link to navigate to the seller registration page **** In case of any difficulty, users can request for support by using Support Desk link or calling up on the Helpdesk number displayed on the homepage

1.Registration : Fill in the information and Create Account Step 3 1.Registration : Fill in the information and Create Account Screen 2 Process Flow On clicking Seller link, the user is taken to the Seller Registration link The form requires user to enter the Name, user ID, password and email ID to be entered. All fields are mandatory User ID & password guidelines are available on the page against each field **** User ID has to be unique A user ID already registered will not be accepted by the system

Step 4 Login : with the user id and password given created at the time of initial registration Screen 3 Process Flow Once registered, the users can login using User ID & password provided at the time of registration Added security prevents unauthorised logins **** User IDs and Passwords are case sensitive Use the “Forgot Password” link to recover lost passwords

1.1 General information: Step 5 Screen 4 **** Process Flow User enters organizational details including company name, PAN, tax registration etc. **** All fields are mandatory

1.1 General information: Step 5 Screen 5 **** Process Flow User enters additional Company information User selects his seller type **** All fields entered here will be verified with the requisite authorities

1.2 Address Step 5 Screen 6 **** Process Flow User can enter the addresses of the organization. System accepts multiple addresses - registered address and 2 billing addresses **** Addresses once entered can be changed User can also add new addresses at later stage, if required

1.3 Financial Information (For Last 3 years) Step 5 1.3 Financial Information (For Last 3 years) Screen 7 Process Flow User enters company financials for 3 years – turnover and profit User can specify if these financials are audited or unaudited **** Financials submitted here would go through verification

1.4 Account Information Step 5 Screen 8 **** Process Flow User enters contact details for additional users – name, designation & PAN **** All fields are mandatory

1.5 Update Email/Mobile Step 5 Screen 9 **** Process Flow User enters the user ID, email ID and mobile number for the new users User can generate OTP for the newly created users **** Email ID and Mobile No. are mandatory

1.6 Link Aadhaar # Step 5 Screen 10 **** Process Flow User links AADHAR number for the users User has to agree with the terms and conditions of the system regarding AADHAR registration **** The AADHAR number would be verified online through integration with UIDAI

1.7 Change Password Step 5 Screen 11 **** Process Flow User can change the password for his account **** Guidelines regarding the password policy are available on click of the icon against “New Password”

1.8 Dash board Step 5 Screen 12 **** Process Flow Sellers can sign up for Digilocker facility which can be used for online storage and verification of documents and certificates **** Sign up for Digilocker facility is optional Use the facility to upload documents once and enable referring these documents as and when required

Click on Add new product: Step 6 Click on Add new product: Screen 13 Process Flow Users can create new products using “New Product” link New products created will go through an appoval process before being published on the portal for buyers **** The existing products uploaded would be listed here If you have already created a product but don’t see it here, check the status before re-creating it You can also reach out to the GeM Support Desk for help

Fill all the details of the product: Step 6 Fill all the details of the product: Process Flow Product parameters can be entered here All products created have to be mapped to predefined categories & sub-categories Screen 14 **** All fields are mandatory Suppliers also have the facility to suggest new product categories if your product does not map directly to an existing category

Product Stock Details Step 6 Screen 15 **** Process Flow Additional product information like price, available quantity, terms of delivery , delivery locations etc. Screen 15 **** Mentioning Delivery Locations is important as this would be one of the criteria used by Buyers for selecting vendors You can also save your products in “Draft Mode” for completing the creation process later

Product Creation – Quality Certification Details Step 6 Product Creation – Quality Certification Details Process Flow User can specify quality certification details Screen 16 **** Entering quality certification of products wherever available improves the probability of the product getting shortlisted by Buyers Ensure you are submitting the latest test results pertaining to the product being uploaded

Product Image Upload Step 7 Screen 17 **** Process Flow User uploads product images on the portal User accepts the terms and condictions of the GeM portal and submits the product for approval Screen 17 **** The images are restricted to .jpg and .png format and the maximum size of the image can be 300 KB Good quality images attract buyers and make it easy to select a product