Arbiter Rating Problem   Arbiter is treating each evaluation as a “3 person” game If you are the Referee, the evaluation has 2 Umpire forms to rate If you only fill out 1 Umpire rating, the evaluation will not be COMPLETE (shows as RESUME status). Until Arbiter resolves the problem, you need to fill out both Umpire forms with the same ratings (including comments) so no data is lost.

To FIX current ratings: Step 1 Go to EVALUATIONS tab Look for any reports that are in RESUME status If Status = RESUME, then only one Umpire evaluation was completed.

To FIX current ratings: Step 2 1st “Umpire form Open each RESUME evaluation You should see 2 Umpires to rate (this will be the same official unless 3 officials were assigned to work the game) Check the first rating; note ratings & comments you entered, then select NEXT to go to the 2nd rating

To FIX current ratings: Step 3 2nd “Umpire form Fill out the 2nd Umpire rating form Ensure the individual ratings and comments are consistent with the first rating Hit FINALIZE AND SUBMIT when finished

To FIX current ratings: Step 4 The rating should be in COMPLETED status and no longer shown in your EVALUATION queue To confirm, click on the “Show All” box, and all evaluations for this season should appear. The ratings you fixed should now be in COMPLETED status

Next steps   There is still no timetable from Arbiter on when the problem will be fixed – issue is being escalated All members should address any incomplete ratings by Friday Jan 20th Ratings will be open for review Saturday Jan 21st through Wednesday Jan 25th