social and communication skills

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Presentation transcript:

social and communication skills Europe possibilities workshop In poland , october 2016 By Indra

Social skills are the skills we use to communicate and interact with each other, both verbally and non- verbally, through gestures, body language and our personal appearance. Human beings are sociable creatures and we have developed many ways to communicate our messages, thoughts and feelings with others.

Who are the best communicators?

Getting to know each other Make a pair with somebody you don’t know Interview your partner( each other) Write a ciquaine about your new friend Give your poem to your new friend as a present

Team building Get into a team with people who have the same pet as you denmark.ccs@gmail.com Team building Get into a team with people who have the same pet as you Get into a team with people who have the same number of family members as you Get into a team with people who have the same taste in food as you

DIDN’T WORK? How would you organise teams? Take a candy from the bag and find the people with the same kind of candy When you have found your teammates, take time to get to know each other, you are going to do some work together

As a team……. Why do we need social skills?

advantages More and Better Relationships ?

What makes a team a good team?

communication and negotiation skills Each team has three minutes to sort its pieces, determine which ones it needs to make complete cards, and develop a bargaining strategy. After three minutes, the teams start bartering for pieces. People can barter on their own or collectively with their team. eight minutes to barter. When the time is up, count each team's completed cards. Whichever team has the most wins the round.

Which negotiation strategies worked? Which didn't?  or empathy  , did they need to use? Which negotiation strategies worked? Which didn't? What could you have done better?

“There's a lot of difference between listening and hearing. ” ― G. K “There's a lot of difference between listening and hearing.”  ― G.K. Chesterton

People speak with their eyes as well as their words

Eye contact Decide in your teams who will speak and who will listen /IN PAIRS/THE REST OF THE TEAM IS SUPERVISING SPEAKERS TELL ABOUT THEIR FEELINGS (WHILE SPEAKING)

Body language

The first volunteer will draw a card with a feeling written on it and act out the feeling without using words. The rest of the group will guess what feeling is being communicated.  Once someone correctly guesses the feeling, the next person in line will draw a card and act out what is written on it, again without words. When all feelings are shown, fill the chart ( remember how everyone was acting)

discussion When you are trying to send a message, which is more effective: body language or verbal communication?  Why? Sometimes one person is offended by another's body language.  How can you work to keep that from happening?  

Sometimes, cultural differences can mean that body language will offend someone else accidentally. No one can always prevent this from happening because no one can ever know all about other cultures.  But, we can be aware of cultural differences and apologize if we have offended. 

Top 10 Ways to Improve Your Communication Skills

10. Watch Your Body Language You tell your partner you’re open to discussion but your arms are crossed; say you’re listening but haven’t looked up from your phone yet. Our non-verbal and non-written cues often reveal more than we think they do.

9. Get Rid of Unnecessary Conversation Fillers Um’s and ah’s do little to improve your speech or everyday conversations. Cut them out to be more persuasive and feel or appear more confident.

Have a Script for Small Talk and Other Occasions Small talk is an art that not many people have mastered. For the inevitable, awkward silences with people you hardly know, it helps to have a plan. TheFORD (family, occupation, recreation dreams) method might help you come up with topics to discuss, and you can also turn small talk into conversation by sharing information that could help you and the other person find common ground. 

7. Tell a Story Stories are powerful. They activate our brains, make presentations suck less, make us more persuasive, and can even help us ace interviews.

6. Ask Questions and Repeat the Other Person Asking questions and repeating the other person’s last few words shows you’re interested in what they say It also helps for small talk and to fill in awkward silences.

5. Put Away the Distractions It’s pretty rude to use your phone while someone’s talking to you or you’re supposed to be hanging out with them. Maybe we can’t get rid of all our distractions or put away technology completely, but just taking the time to look up could vastly improve our communication with each other.

4. Tailor Your Message to Your Audience The best communicators adjust how they talk based on whom they’re speaking to; you’d probably use a different style of communication with co-workers or your boss compared to when you’re speaking with your significant other, kids, or elders.

3. Be Brief Yet Specific There’s actually a BRIEF acronym—Background, Reason, Information, End, Follow-up—to help you keep your emails short without leaving anything out. It’s a good policy for both writtena nd verbal communication

2. Up Your Empathy Communication is a two-way street. If you practice taking the opposing viewpoint, you can reduce the difficulty and anxiety that sometimes arises when trying to truly communicate with others.

1. Listen, Really Listen pay attention and let the other person talk without interrupting. It’s hard work, we know, but “A good conversation is a bunch of words elegantly connected with listening.” Then, even if your communication styles don’t match, at least you’re both working off the same page. And hopefully the other person will be attentively listening to you too.

social skills and character development are more difficult to attain and harder to change when people get older, so the sooner you start, the better

Last task : Write a cinquain for communication Cinquain /ˈsɪŋkeɪn/ is a class of poetic forms that employ a 5-line pattern.