Current Practices Using Web-Based, Online Learning July 15, 2010 Amy V. Smith, MPH California STD Control Branch

E-Learning: What Works What It Is; What It Isn’t Benefits What The Evidence Says Asynchronous, Synchronous and Blended Things to consider

New Technology, Old Medium Photo by: Gary Leonard Like filming live theater for a motion picture… Photo by: Gary Leonard

New Technology, New Medium From: Safety Last, 1923, Harold Lloyd

Future workforce expectations Consistency of training delivery Benefits Wider reach Global, rural, travel restrictions Cost-effective Future workforce expectations Consistency of training delivery Consistency of audience foundation Keeping things fresh and interesting

The Facts About… Learning Styles Older vs. Younger Learners The Medium Graphics Text Audio ADA compliance online

Adult Learning • Involved in the planning and evaluation of their learning. • Experience (including mistakes) is the basis for learning. • Immediate relevance to work or personal lives. • Problem-centered, not content-centered. (Source: Malcolm Knowles, 1913 - 1997) Adults need to be involved in the planning and evaluation of their learning. • Experience (mistakes included) provides the basis for learning activities. • Adults want to learn subjects that have immediate relevance to their work or personal lives. • Adult learning is problem-centered not content. 7

Online Learning Modalities Webinars Synchronous Online Trainings Asynchronous Courses Podcast Audacity, Garageband (mac), www.podcastalley.com Websites Blogs Social Networking Sites https://www.yammer.com/ http://www.linkedin.com/

Online presentation or training? Allow learners to talk to each other Webinar Tips Online presentation or training? Allow learners to talk to each other Create opportunities to interact polls, virtual groups, chats, mark answers Use interesting slides with graphics Keep text minimal Use real-life examples

EXAMPLE Voting via Texting This slide is for display to the audience to show them how they will vote on your polls in your presentation. You can remove this slide if you like or if the audience is already comfortable with texting and/or voting with Poll Everywhere. Sample Oral Instructions: Ladies and gentlemen, throughout today’s meeting we’re going to engage in some audience polling to find out what you’re thinking, what you’re up to and what you know. Now I’m going to ask for your opinion. We’re going to use your phones to do some audience voting just like on American Idol. So please take out your cell phones, but remember to leave them on silent. You can participate by sending a text message. This is a just standard rate text message, so it may be free for you, or up to twenty cents on some carriers if you do not have a text messaging plan. The service we are using is serious about privacy. I cannot see your phone numbers, and you’ll never receive follow-up text messages outside this presentation. There’s only one thing worse than email spam – and that’s text message spam because you have to pay to receive it! Standard texting rates only (worst case US $0.20) We have no access to your phone number Capitalization doesn’t matter, but spaces and spelling do TIPS www.polleverywhere.com 10 10

Don’t forget: You can copy-paste this slide into other presentations, and move or resize the poll. In an emergency during your presentation, if the poll isn't showing, navigate to this link in your web browser: http://www.polleverywhere.com/multiple_choice_polls/MTg3MjcwOTc0OA If you like, you can use this slide as a template for your own voting slides. You might use a slide like this if you feel your audience would benefit from the picture showing a text message on a phone. 11 11

Webinar Software Adobe Connect Pro Citrix GoTo Meeting Cisco’s WebEx Microsoft Live Meeting DimDim (limited free use) Elluminate

Have a separate presenter and producer / host Webinar Logistics Plan for problems Have a separate presenter and producer / host Practice / run through it beforehand Have a contingency plan This is very important! Technology is a very effective tool, but it is not perfect. Be prepared!

Course building software Simple text, white space Asynchronous Courses Course building software Articulate, Lectora, Captivate, Moodle (free) Simple text, white space Meaningful graphics and animations Scenarios, case studies Interactive quizzes Audio, video Flash, Screenr & LectureScribe

Asynchronous Examples CBA and DEBI Trainings (3MV, CLI) Webinar from standard PPT presentation Recorded Webinar enhanced w/ Articulate STD Overview for Non-Clinicians Custom software, interactive online course http://www.stdhivtraining.org/online_courses.html

Asynchronous Examples Visuals After Visuals Before

Online STD Overview Self-paced w/ password Quizzes in all 7 modules Database of registrants (1,800 since January) Online Evaluation – linked to CE units, certificates Evaluation database Limited w/ software Content heavy

LectureScribe Live training simulation with white board markings moving at same time as audio

DEBI Overview Online Course DEBI Overview Link Designed in Articulate for online use

Websites, Blogs and Linkages Interactivity Flash functions, Audio, Video, etc. http://www.plannedparenthood.org/teen-talk/body-mind/anatomy/body-diagrams-female-internal-front-view.htm Links to other tech services (i.e. texting service, e-cards) Links to contests Blog entries http://www.inspot.org/

Youth Social Marketing Toolkit What Is Social Marketing?   What's Going On?   What Do You Want to Say? Do It! Campaign Samples Meet Sally: she works for a small agency and has been given the challenging assignment of conducting a social marketing campaign.  She is not an expert in this field. Follow her through her decision making process. What’s going on?: Data and background; Assessing the Community; Transformation Education What do you want to say?: Goals and Objectives; Theory Informs the Message; Creating the Message; Sexual Health Behaviors Do it!: Strategy/Implementation; Media Comparison Grid ; Evaluation Social Marketing Toolbox: Find the tools that you need to make a social marketing campaign,  including worksheets, links and sample  materials. www.stdhivtraining.org/ysmt_home.html

Online Learning Management System (LMS) Things to Think About… Online Learning Management System (LMS) Functions desired? Registration, evaluation data Resources up/downloading (i.e. www.stdhivtraining.org/swap) Reporting SCORM compliant (a set of technical standards which specify how e-learning software should be built. It is the de facto industry standard for e-learning interoperability) E-commerce, training fees, etc. Online courses Video, audio capacity (software, server size) Programming for web browser accessibility What is SCORM? SCORM stands for Sharable Content Object Reference Model SCORM is a set of technical standards for e-learning software products It tells programmers how to write their code so that it can play well with other e-learning software. Specifically, SCORM governs how online learning content and Learning Management Systems (LMSs) communicate with each other. SCORM does not speak to instructional design or any other pedagogical concern, it is purely a technical standard. Let’s take DVDs for example. When you buy a new movie on DVD you don’t need to check to see if it works with your brand of DVD player. A regular DVD will play on a Toshiba the same as it will on a Panasonic. That’s because DVD movies are produced using a set of standards. Without these standards a studio releasing a new movie on DVD would have a big problem. They would need to make differently formatted DVDs for each brand of DVD player. This is how online learning used to be before SCORM was created.

Things to Think About… Technology capacity Hardware Host/domain memory/speed, mics, cameras Host/domain internal/external, cost Software Upgrades, firewalls, no free downloads approval process for online, real-time messaging IT support Staff skills Audience skills and capacity Assessing agency capacity is critical! If you don’t have the capacity either develop it or hire a contractor. It will save time and money in the long run. Amy, you can speak to this from your experience.

Contact Info Amy V. Smith, MPH Health Promotion & Health Education Unit Chief STD Control Branch California Department of Public Health 510-620-3400 Amy.smith@cdph.ca.gov www.std.ca.gov www.stdhivtraining.org