LCS - The Tool to Ease Ramping up your employees in a repetitive way Jens Seiger Kristiansen, Western Computer

Agenda Introduction Ramping up your employees Q&A Who am I and where am I from? What are we going to talk about today? Introduction to LCS in general Ramping up your employees Classic pain points How can LCS help you out? Business process modeler Q&A Let’s talk and discuss!

Introduction

Jens Seiger Kristiansen About Me  Jens Seiger Kristiansen Born and Raised in Denmark – moved to USA in 2013 AX Program Manager, Western Computer 10 years of AX experience Specializes in: Lifecycle Services (LCS) PLM and Configurations Trade and logistics ‘Nerdy’ about the new stuff

About Western Computer Western Computer strives to be the premier Microsoft Dynamics ERP solutions provider to Manufacturing, Distribution and Construction companies in North America. Profile Established 1987 29 years in business software 160+ certified professionals 500+ successful implementations Solution Expertise Microsoft Dynamics NAV Microsoft Dynamics AX Microsoft Dynamics CRM Microsoft SharePoint Application Integration Web Development Business Intelligence Reputation Industry Focused – Distribution, Projects and Mfg. Long Term Client Partnerships World Class Support Global Roll-out Experience

Lifecycle Services Introduction to LCS “Lifecycle Services (LCS) provides regularly updated services. The goal of LCS is to deliver the right information, at the right time, to the right people, and to help ensure repeatable, predictable success with each roll-out of an implementation, update, or upgrade.” Source: Microsoft

Lifecycle Services Introduction to LCS Online collaborative workspace to be accessed for customers and partners Implementation tools Regular updated serves Diagnostics and monitoring tools

Document processes and RAMPING UP YOUR EMPLOYEES

Are your processes documented?

Questions: “Do you currently feel that your company is up to speed with documenting your processes?” “What kind of issues/pain points do you have in your company, where documentation of the processes could solve it?”

LCS – Business Process Modeler

Business Process modeler Business process modeler can be used to create, view, and modify business-process libraries and flowcharts for Microsoft Dynamics AX Export the processes to Visio as well as Visual Studio Online or Team Foundation Server to track the development and deployment Update processes in Excel For AX2012 - Use Task Recorder to quickly and easily create training and on-boarding materials to help speed user adoption For the new Microsoft Dynamics AX – Use task guides and task recorder to implement guidelines and process flows

Business Process modeler

Business Process modeler

Task Recorder Record any steps performed in AX Store as a recording, document or task guide Update BPM The Jobs page lists the status of the collections jobs, and the servers that they ran on.

Task Guides (AX7) The Collectors page enables you to view the diagnostic data most recently collected from your Microsoft Dynamics AX environment. You can browse or search to find a specific collector.

DEMO

QA

Final reminders CPE Credit Code: 53C2 Complete Surveys

Speaker contact info Jens Seiger Kristiansen Western Computer Jens.seiger@westerncomputer.com