Delivering Results Innovation -- MVD Value Efficiency by Rao, Tirumal NM Motor Vehicle Division

NM – Numbers At Glance : Delivering Results 2.22 Million Active Vehicles 1.40 Millions Active Drivers 35K registered boats 91 Field/Muni/Retail offices 16 information tech staff How we do

NM : Our Infrastructure Innovation NM : Our Infrastructure Mainframe is System of Record

Implementing technologies: Value Implementing technologies: Tag line: On-line is No-Line 5% Discount Online Services : License Status Wait times Vehicle Registration Renewal Weight Distance Permits Weight Distance Tax Return Driver History Records search Title, Lien and Registration Records IVR : Citation Payments Driver Records Registration Renewals, Plates Office Locations Self help - Kiosk : Driver Tests Registration Renewal License Renewal

Efficiency Virtuanlization

Cloud computing utilizes the network as a means to connect the user to resources that are based in the cloud, as opposed to actually possessing them. The cloud may be accessed via the Internet or a company network, or both. National Auto Dealers Association (NADA) – Automation NCIC verification Vehicle & Driver Fee services - single source for Field Office Applications Batch Processing On-line Applications IVR NM web portal

End Any by Rao, Tirumal NM Motor Vehicle Division tirumal.rao@state.nm.us 505 . 690 9464 (M)