ENTERPRISE MODELLING KSI 1404 (Chapter 1: Business Function and Business Process of Enterprise) Dr. Saiful Bukhori, S.T., M.Kom Oktalia Juwita, S.Kom., M.MT Beny Prasetyo, S.Kom., M.Kom www.cs.unej.ac.id Department of Information Systems – University of Jember

KSI 1404 Enterprise Modelling Introduction Enterprise Resource Planning (ERP) System : Core software used by companies to coordinate information in every area of business Help manage companywide business processes Use shared database and management reporting tools Business Process : Collection of activities that takes some input and creates an output that is of value to the customer To understand ERP, you must understand how a business works Functional areas of operation Business Function of Functional area Business Processes Chapter 1 : Business Function and Business Process KSI 1404 Enterprise Modelling www.cs.unej.ac.id Department of Information Systems – University of Jember

Functional Areas of Operation Marketing and Sales (M/S) Supply Chain Management (SCM) Accounting and Finance (A/F) Human Resources (HR) Business functions: Activities specific to a functional area of operation Chapter 1 : Business Function and Business Process KSI 1404 Enterprise Modelling www.cs.unej.ac.id Department of Information Systems – University of Jember

Functional Areas of Operation Functional areas are Interdependent Each requires data from the others Chapter 1 : Business Function and Business Process KSI 1404 Enterprise Modelling www.cs.unej.ac.id Department of Information Systems – University of Jember

KSI 1404 Enterprise Modelling Business Process Collection of activities that takes one or more kinds of input and creates an output that is of value to customer Thinking in terms of business processes helps managers to look at their organization from the customer’s perspective Chapter 1 : Business Function and Business Process KSI 1404 Enterprise Modelling www.cs.unej.ac.id Department of Information Systems – University of Jember

Business Process (cont..) Chapter 1 : Business Function and Business Process KSI 1404 Enterprise Modelling www.cs.unej.ac.id Department of Information Systems – University of Jember

KSI 1404 Enterprise Modelling Business Process Businesses must always consider customer’s viewpoint in any transaction Successful customer interaction Customer (either internal or external) is not required to interact with each business function involved in the process Successful business managers view business operations from the perspective of a satisfied customer Chapter 1 : Business Function and Business Process KSI 1404 Enterprise Modelling www.cs.unej.ac.id Department of Information Systems – University of Jember

KSI 1404 Enterprise Modelling Business Process Customer doesn’t through purchasing function Chapter 1 : Business Function and Business Process KSI 1404 Enterprise Modelling www.cs.unej.ac.id Department of Information Systems – University of Jember

The Examples of Functional Areas & Business Function (Coffee Shop) Marketing and Sales Developing products Determining pricing Promoting products to customers Taking customers’ orders Helping create a sales forecast Supply Chain Management Making the coffee (production Buying raw materials Packaging: cups, straw , napkins Accounting and Finance Recording raw data about transactions (including sales), raw material purchases, payroll, and receipt of cash from customers Human Resources Recruit, train, evaluate, and compensate employees Sales Forecast Sales Records Sales Forecast Sales records are important component of sales forecast Sales forecast is used in making staffing decisions and in production planning Sales forecast is used to plan personel needs Chapter 1 : Business Function and Business Process KSI 1404 Enterprise Modelling www.cs.unej.ac.id Department of Information Systems – University of Jember

The Examples of Functional Areas & Business Function (Coffee Shop) Wee Need to Modeling all of Business Process (include Functional Areas and Business Function) as preliminary step to integrate all data and information ! ENTERPRISE MODELLING Chapter 1 : Business Function and Business Process KSI 1404 Enterprise Modelling www.cs.unej.ac.id Department of Information Systems – University of Jember

KSI 1404 Enterprise Modelling A model is a generalized representation of a piece of reality, with only relevant real‐world properties taken into account during modeling. Characteristics of a general model: • Mapping: models are mappings or representations of real or abstract originals, which may, in turn, be models themselves. • Reduction: models contain only those attributes of the corresponding original which are relevant for the purpose. • Pragmatism: models are not inherently assigned to a specific original. They are utilized by a model‐using subject within a particular timeframe “and within the constraints of certain conceptual or actual operations.” Chapter 1 : Business Function and Business Process KSI 1404 Enterprise Modelling www.cs.unej.ac.id Department of Information Systems – University of Jember

Model as Representation Chapter 1 : Business Function and Business Process KSI 1404 Enterprise Modelling www.cs.unej.ac.id Department of Information Systems – University of Jember

Modelling : Definition Modeling means essentially to describe a set of abstract or concrete phenomena in a structured and, eventually, in a formal way. Describing, modeling and drawing is a key technique to support human understanding, reasoning and communication Chapter 1 : Business Function and Business Process KSI 1404 Enterprise Modelling www.cs.unej.ac.id Department of Information Systems – University of Jember

Enterprise Models : Definition • An enterprise model is a consistent set of special purpose and complementary models describing various facets of an enterprise to satisfy some purpose of some business users. (Vernadat) • In this case, the purpose of business users mostly deals with describing, designing, analysing, deciding or controlling operations and components of this enterprise. • The contents of the enterprise model is whatever the business user considers important to describe. Chapter 1 : Business Function and Business Process KSI 1404 Enterprise Modelling www.cs.unej.ac.id Department of Information Systems – University of Jember

Enterprise Modelling : Definition A computational representation of the structure, activities, processes, information, resources, people, behaviour, goals and constraints of a business, government, or other enterprise. (Fox & Gruninger) Enterprise modelling is the set of activities or processes used to develop the various parts of an enterprise model to address some desired modelling finality. (Vernadat) A collective name for the use of models in Enterprise Engineering and Enterprise Integration. (Bernus) Chapter 1 : Business Function and Business Process KSI 1404 Enterprise Modelling www.cs.unej.ac.id Department of Information Systems – University of Jember

Enterprise Modelling : Points of View Enterprise Modelling has been of interest to several research areas, and they all bring in different perspectives to the subject. Business Modelling Artificial Intelligence (AI) ENTERPRISE MODELLING Business Strategy Software Engineering Chapter 1 : Business Function and Business Process KSI 1404 Enterprise Modelling www.cs.unej.ac.id Department of Information Systems – University of Jember

What do we use Models for ? Model as Representation of Current Conditions (As Is) For Understanding For Evaluating For Designing For Implementing Model as Guidliness for Action (To Be) To do the right things To do the right things in the right sequence Focus attention Quality assurance Chapter 1 : Business Function and Business Process KSI 1404 Enterprise Modelling www.cs.unej.ac.id Department of Information Systems – University of Jember

Enterprise Modelling : Purpose To represent and understand how the enterprise works. To capitalise acquired knowledge and know-how for later use. To rationalise and secure information. To (re)design and specify a part of an enterprise (functional, behavioural, information, organisational or structural aspects). To analyse some aspects of the enterprise (economic analysis, oranisational, qualitative, etc.) To simulate the behaviour of some parts of the enterprise. To make better decisions about enterprise operations and organisation To control, coordinate or monitor some parts of the enterprise. It’s all about ENTERPRISE, not just an IT System! Chapter 1 : Business Function and Business Process KSI 1404 Enterprise Modelling www.cs.unej.ac.id Department of Information Systems – University of Jember

Thank You.. See u on Chapter 2! Chapter 1 : Business Function and Business Process KSI 1404 Enterprise Modelling www.cs.unej.ac.id Department of Information Systems – University of Jember