Selling Combo Subscriptions

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Presentation transcript:

Selling Combo Subscriptions

Combo Buys | Support Combo Stabilization 2013 2014.2 Services prioritized highest impact areas Addressed 137 bugs 2013.7+ 71 enhancements 2014.2 Emphasis on combo transaction processing related to the Premium Day Project (transfers)

Combo Buys | New Features SAI - Combo to Combo support (2014.1.5) iServices - Temp stop only print products (2014.1.5) Retain Combo Expire using Comboizer (2013.7)

Combo Buys | Subscriptions Single Subscription Digital Only Print Only Combo Digital with Print Bundle Digital only Bundle (All Access) Print + All Access Digital Bundle Print + Print

Combo Buys | Subscriptions When to use Combos Do you need revenue Split? Do you count the additional copy as paid or qualified? Do you count single edition or multiple edition per day? Can you manage under a unique delivery frequency?

Combo Buys | Subscriptions Benefits Start is entered as a single transaction One bill is sent to customer Customer remits one payment Expiration dates are kept in sync One rate is created for the combination

Combo Buys | Setup

Combo Buys | Setup

Combo Buys | Setup

Combo Buys | Setup Rate Term Setup

Combo Buys | Customer Service

Combo Buys | Customer Service

Combo Buys | Customer Service

Combo Buys | Customer Service

Combo Buys | Campaigns Define Combo Campaigns for the following New Starts iServices New Starts for Circ API Combo Changes for iServices Renewal Offers – Combo Change (subscriber billing)

Combo Buys | iServices Subscriber Selling Combos via Landing Page

Combo Buys | Setup Target iServices new subscribers

Combo Buys | iServices Subscriber Selling Combos via iServices ZipCampaign

Combo Buys | Setup Subscribers being Targeted must match one of the components

Combo Buys | iServices Subscriber Self-Service Combo upsell

Combo Buys | iServices Subscriber Self-Service Combo upsell

Combo Buys | iServices Subscriber

Combo Buys | Setup Subscribers being Targeted must match one of the components

Combo Buys | Renewal Offers Renewal Offers – Subscriber Billing Target: 7day subs Offer: TV Guide bundled with 7 day print

Combo Buys | Renewal Offers Renewal Offers – Subscriber Billing TV Guide Renewal Offer

Combo Buys | Subscriber Activity Import No format changes ComboID passed is used to initiate the combo change

Combo Buys | Comboizer Split or Bundle

Combo Buys | Comboizer Retain Expire using Reason Code

Combo Buys | Comboizer Comboizer Rate Analysis Tool tools/comborateanalyzer Run from the Progress Editor Validates that Rate Terms By Product Mix information is set up correctly for combo rate codes. Does not update setup - reports issues to a file in the /dti/exchange/cm directory the file name is defined when the tool is run

Combo Buys | Subscription Comments or Questions?

Thank You!