Promoting student success at fresno state Maxine McDonald Associate Vice President Student Success Services

6-Year Graduation of Full-time, First-Time Freshman Cohorts from fall 2006 to fall 2010

2025 Graduation Initiative Goals Completion Metric CSU Current Goal Rates Fresno Goal Current First-time Freshman: Four-year 19% 40% 16% 35% Six-year 67% 70% 57% 70% Transfer Students: Two-year 31% 45% 28%* 34% 73% 85% 76.8%* 80% Achievement Gap 11% 0 5% 0 *Fresno State data drawn from Dashboard: Graduation Goals 2025 on Tableau

2 year graduation of full-time, new undergraduate transfer cohorts from fall 2010 to fall 2014

4 year graduation of full-time, new undergraduate transfer cohorts from fall 2008 to fall 2012

TRANSFER STUDENT GRADUATION PLAN Mandatory Advising Prior to 2nd Semester Registration (75th credit) Workshop on Academic Rigor/Time Management Connect Students with Professional Clubs/Organizations Depts./Advisors Orient New Transfer Student to Major Career Development Center Supplemental Instruction SupportNet (Early Alert) Tutoring Community Service Service Learning Courses Internships Academic Success Action Plan (A.S.A.P.) Career Development Center Monitor the Transfer Academic Success Data Supplemental Instruction SupportNet (Early Alert) Tutoring Monitor Course Availability for Upper GE courses (ongoing) Dog Days Advising Session Preview Day w/Dept. Chairs & Faculty Connect Program Review Degree Progress Report Establish My Degree Plan Co-Curricular Leadership Certificate Program Senior Experience Major Advising Career Development Center Graduate Studies/ Alumni Fair Career Development Center Apply for Graduation Super Senior Graduation Plan Career Development Center End of 1st Semester End of 2nd Semester End of 3rd Semester End of 4th Semester Admission Dog Days Graduation

Student SUCCESS SERVICES MISSION The mission of Student Success Services is to foster student academic and personal success by providing services and activities for students in their transition to, persistence in and graduation from the university. Provide services and resources that support the campus community in meeting the educational goals of the university. Moving in. Moving through. Moving on.

MOVING IN…

Dog days: New student orientation at fresno state DOG DAYS provides services and programs to help students make a successful adjustment to the university and establish clear pathways to graduation. During DOG DAYS students meet with an academic counselor, a major advisor, and register for classes.

Fresno state’s CONNECT Program Fresno State’s Connect Program is a place for incoming transfer students to connect with Fresno State events, deadlines, and campus resources. Connect will help students: Connect with other Fresno State students Learn about upcoming campus events Campus resources Provide tips to be successful, from a student perspective Answer questions and/or connect students to the right place to get answers

Moving through…

Advising…pathways to graduation Intrusive advising milestones are designed to help students select appropriate academic courses and programs, to establish effective mentor relationships, to use support services effectively, and to plan for the future. Advising resources include: University Advising Center College Advising Centers Departments

Henry madden library The Henry Madden Library is a center for study, learning, and scholarship at Fresno State.

Student health and counseling center The Health Center provides students with outpatient medical care. The Counseling Center offers free psychological counseling to help with any issues that may interfere with academic success.

FOOD SECURITY AND STUDENT CUPBOARD The Food Security Project provides several initiatives to help meet the needs of students without reliable access to affordable, nutritious food. Education and resources are available such as the Student Cupboard, which provides free food and hygiene products for current Fresno State students.

CARE TEAM The CARE Team is a collaborative effort to identify students who are facing significant personal struggles, in distress, or students of concern that may benefit from additional support or resources. By using a community approach to foster the well-being of every student, the Fresno State community can collectively build a strong and healthy environment. Goals Minimize barriers that impede student success Provide a proactive approach to students in need with resources, support and referrals Be a resource for campus on issues related to students of concern Ensure follow through with case management and/or intervention plan(s)

SERVICES FOR STUDENTS WITH DISABILITIES The Services for Students with Disabilities office provides specialized resources that help students with physical, psychological, and learning disabilities.

Learning Center The Learning Center offers several high-impact practices that help support students towards graduation. As the most comprehensive academic support center on campus, the Learning Center provides tutoring, academic coaching through SupportNet, and Supplemental Instruction.

Supportnet (Early alert) SupportNet is an early alert program that supports student in academic jeopardy with assistance on study strategies, learning styles, and acts as a liaison with additional student support programs on campus.

Supplemental instruction Supplemental Instruction (SI) targets historically difficult courses and provides weekly facilitated peer review study sessions that offer techniques to improve student understanding of course content in order to improve academic performance.

CAMPUS TUTORING Tutoring is studying made simple. In the basement floor of the library at Fresno State they offer support in subjects ranging from Accounting to Writing. Students can set their own agenda to learn at their pace and complete assignments.  Additional tutoring resources include: Writing Center Department of Chemistry- Tutoring Chemistry Honors Tutoring Department of Engineering: Pathways - Computer and Tutorial Labs Department of Physics- Tutoring Craig School of Business Decision Science Tutoring Department of Computer Science Tutoring Graduate Writing Studio Graduate Statistics Studio ASL Lab Hours Department of Mathematics

Educational opportunity program (EOP) Dream success center Renaissance scholars program The Educational Opportunity Program (EOP) provides an array of services to support first-generation, low-income, and educationally disadvantaged college students to further increase graduation rates and close the achievement gap. The Dream Success Center provides personal and academic support to help Dreamers and other students succeed in college and realize their dream of a college degree. The Renaissance Scholars Program provides support to ambitious, college-bound individuals, formerly in foster care.

Jan and Bud Richter Center for Community Engagement and Service-Learning The Richter Center works across the university to increase the number and quality of service-learning offerings, which regularly include over 190 courses per year.

Moving on…

Career development center The Career Development Center provides guidance to students in discovering and investigating potential majors and careers. The center also assists with job searches and graduate school preparation.

Clothing closet The Clothing Closet in the Career Development Center is available to all students. The Closet has free professional clothing available to wear to job or internship interviews of job fairs.

Celebrating success