How to develop your communication skills Elizaveta Kozhenova,Kitti Zambor 21.09.2017

Introduction: Communication is the process of transferring signals/messages between a sender and a receiver through various methods (written words, nonverbal cues, spoken words). One of the most important skills which the person should develop is communication. It is also the mechanism we use to establish and modify relationships. Good communication skills can help you to achieve success in your workplace.

Aims: To find out: The major aspects of good communication in the workplace How person can develop communication skills

To be a good listener Listen actively Do not finish other people`s sentences Paraphrase, if it needed Never talk over people Maintain eye contact

To have a good speech Try to use non-verbal communication Be confident Clear ideas Good grammar

To talk with all kinds of people Be friendly Clear and short speech Respect Feedback Right form of communication (formal or informal) Regulate your emotions

Get rid of shyness Speak to a stranger (at the bus stop, in an elevator) Talk to your neighbors Invite your colleague for a coffee Try to give a compliment Remember! You might feel a little silly at first, but you should understand that all this is a good exercises if you want to cope with your shyness

Thank you for attention!