EU-US Atlantis Intercultural Competence Networking Event Preparing Global Ready Graduates: Lessons Learnt From A Course On Global Working Dr Yves Guillaume EU-US Atlantis Intercultural Competence Networking Event

Agenda How Can We Prepare Global Ready Graduates? What Is Global Readiness? Case: Module On Global Working Lessons Learnt

What Is Global Readiness? “Having an open mind while actively seeking to understand cultural norms and expectations of others, leveraging this gained knowledge to interact, communicate and work effectively outside one’s environment” Hunter et al. (2006)

How Can We Prepare Global Ready Graduates? “Having an open mind while actively seeking to understand cultural norms and expectations of others, leveraging this gained knowledge to interact, communicate and work effectively outside one’s environment” Hunter et al. (2006) Four learning objectives: a) knowledge, b) skills, c) motivation & attitudes, d) transfer Can be measured with Hunter et al’s (2006) “Determining Global Competence” survey instrument Developed and validated in a US context

Case: Global Working Module Course seeks to develop students’ understanding of and skills for operating in a global business environment (from an OB/HRM/WOP perspective) 1h lecture/1h tutorial in which students work on a variety of exercises and solve case studies 20% of the assessment is group based. Students work in culturally diverse work groups and have to design the HRM system of a newly opened subsidiary outside Europe of a UK based company. ~50 ug business school students, ~73% British (~44% White British, ~29% British with a minority background), ~27% EU/Internationals

Knowledge √ √ √ √ √ √ √ √ √ √ √ √ Home Students International Students Q1A: An understanding of cultural norms and expectations of others   Q1B: An understanding of one’s own cultural norms and expectations Q1C: An understanding of the concept of globalization Q1D: An understanding of the role of supranational entities Q1E: Knowledge of current world events Q1F: Knowledge of world history √ √ √ √ √ √ √ √ √ √ √ √

Skills ~ √ √ √ ~ ~ √ √ Home Students International Students (Q2A: Speak English and at least one other language) Q2B: To be linguistically and culturally competent in at least one language and culture other than one’s own Q2C: Successful participation on project-oriented academic or vocational experience with people from other cultures and traditions Q2D: Computer capability (Word, Excel, PPT, E-Mail, Internet, Videoconference, etc.) Q2E: Ability to assess intercultural performance in social or business settings ~ √ √ √ ~ ~ √ √

Skills (cont.) ~ √ √ √ √ √ ~ ~ Home Students International Students Skills (cont.) ~ √ Q2F: Ability to live outside one’s own culture Q2G: Ability to collaborate across culture Q2H: Ability to identify cultural differences in order to compete globally Q2I: Effective participation in social and business settings anywhere in the world √ √ √ √ ~ ~

Attitudes and Motivation Home Students International Students Q3A: Recognition that one’s own world view is not universal Q3B: Willingness to step outside of one’s own culture and experience life as “the other” Q3C: A nonjudgmental reaction to cultural difference Q3D: Willingness to take risks in pursuit of cross-cultural learning and personal development Q3E: Openness to new experiences, including those that could be emotionally challenging Q3F: Coping with different cultures and attitudes ~ √ ~ √ √ √ ~ √ ~ √ ~ √

Transfer ~ √ ~ √ ~ √ ~ ~ ~ √ Home Students International Students Q4A: It is important to have experienced culture shock to become globally competent Q4B: Regular interaction with at least one foreign business culture Q4C: Speak another language more than 25% of the time Q4D: Knowledge and experience gained from multiple short-term trips abroad to a variety of countries Q4E: Knowledge and experience gained from a single, long-term experience abroad (6 months or longer) ~ √ ~ √ ~ √ ~ ~ ~ √

Lessons Learnt and Limitations Home students are given fewer opportunities to learn and become ‘globally ready’ Neither home students nor international students are given the opportunity to experience a ‘third’ (business/work) culture Neither home students nor international students are given the opportunity to work across country borders and time zones Can we/shall we ‘teach’ attitudes and motivation? Generalizability of what is meant by global readiness?

References Hunter, B., White, G. P., & Godbey, G. C. (2006). What Does It Mean to Be Globally Competent? Journal of Studies in International Education, 10.

Thank you!