WeMark Mystery Shopping Company In India

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Presentation transcript:

WeMark Mystery Shopping Company In India www.wemarkindia.com gauravpach@wemarkindia.com

What is Mystery Shopping ? Mystery shopping is evaluating services and goods that a business provides while posing as a regular customer to the staff. Getting trained people to act as customers to experience a defined set of processes and report back on the results. www.wemarkindia.com

History of Mystery Shopping Mystery shopping was standard practice by the early 1940s as a way to measure employee integrity. During the 1940’s, Wilmark started using the term “mystery shopping” to describe the process of anonymously evaluating customer service. The industry slowly gained popularity throughout the 1970’s and 1980’s. www.wemarkindia.com

Who are Mystery Shoppers ? Person hired by a market research firm or a manufacturer to visit retail stores, posing as a casual shopper to collect information about the store‘s display, prices, and quality of their sales staff. www.wemarkindia.com

Process of Mystery Shopping www.wemarkindia.com

Our Operation areas Retail Leisure Travel Hospitality Automobile Food Services Family Entertainment Miscellaneous Centre www.wemarkindia.com

Benefits for Mystery Shopper Get Paid Rate Shop www.wemarkindia.com

WeMark Marketing Pvt Ltd Follow us 1001, VISHWADEEP BUILDING,  DISTRICT CENTER, JANAKPURI, NEW DELHI, DELHI (INDIA) 9818044621, 8470044622 gauravpach@wemarkindia.com www.wemarkindia.com