Engagement Best Practices – Case Study Client: Energy Company Number of Employees: 6,100 Health Advocate Products: Health Advocacy Engagement Strategy: Home Mailing Results: Utilization increased from 300 interactions per month to over 600 Utilization remained between 450-600 per month for 6 months Planning a second home mailing this year

Engagement Best Practices – Case Study Client: Insurance Company Number of Employees: 4,200 Health Advocate Products: Health Advocacy Engagement Strategy: Push Email to Employees Results: Utilization increased from 18 interactions per month to over 40 Number of cases increased from 2 at the beginning of the month before the email was sent to 11 at the beginning of the month after it was sent Activity increased 4.5 percent the month the email was distributed

Engagement Best Practices – Case Study Client: Real Estate Developer Number of Employees: 1,690+ Health Advocate Products: Health Advocacy Engagement Strategy: Home Mailing Results: Utilization increased from under 10 percent to 15 percent

Engagement Best Practices – Case Study Client: Government Organization Number of Employees: 1,900+ Health Advocate Products: Health Advocacy Challenge: When the Exchange opened up in 2014, employees thought Health Advocate was no longer available, causing utilization to fall below 10 percent Engagement Strategy: Train-the-Trainers and Health Fairs Results: Utilization increased to 19 percent

Engagement Best Practices – Case Study Client: Real Estate Company Number of Employees: 2,350+ Health Advocate Products: Health Advocacy Challenge: Low utilization – average 50 interactions/month Engagement Strategy: Added Benefits Gateway Results: Significant increase in utilization and savings 2015: 1,523 interactions – $87,651 total savings 2016: 5,489 interactions – $394,062 total savings

Engagement Best Practices – Case Study Client: Legal Company Number of Employees: 5,850 Health Advocate Products: Health Advocacy Challenge: Low utilization – average 45 interactions/month Engagement Strategy: Added Benefits Gateway Posters, HR Signatures Key fobs distributed to all employees Results: Interactions increased and averaged over 400 per month

Engagement Best Practices – Case Study Client: Electronics Company Number of Employees: 17,600 Health Advocate Products: Health Advocacy Challenge: Low utilization – average between 160 and 225/month Engagement Strategy: Added Benefits Gateway Home Mailing, Flyers, Posters Results: Interactions increased and averaged over 3,600 per month

Engagement Best Practices – Case Study Client: Furniture Company Number of Employees: 3,270+ Health Advocate Products: Health Advocacy Challenge: Low utilization – average 4 cases/month Engagement Strategy: Added Benefits Gateway and Employee Assistance Program Posters, HR Signatures Key fobs distributed to all employees Results: Activity increased to over 60 cases the first month