Office 365 Groups, Delve, and Yammer admin best practices 5/14/2018 5:25 PM Office 365 Groups, Delve, and Yammer admin best practices © 2014 Microsoft Corporation. All rights reserved. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

Agenda Office Graph and Delve FastTrack Yammer Office 365 Groups

MICROSOFT FASTTRACK FOR OFFICE 365 5/14/2018 MICROSOFT FASTTRACK FOR OFFICE 365 The customer success service available as part of your Office 365 subscription ENVISION ONBOARD DRIVE VALUE DEFINE YOUR VISION AND PLAN FOR A SUCCESSFUL ROLLOUT MOVE TO OFFICE 365, SMOOTHLY AND WITH CONFIDENCE FastTrack METHODOLOGY & RESOURCES ENGINEERS TOOLS & INSIGHTS FastTrack.microsoft.com FastTrack Center BOOST USER ENGAGEMENT AND MANAGE CHANGE CUSTOMER | PARTNER © 2014 Microsoft Corporation. All rights reserved. Microsoft, Windows, and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

Adoption Methodology and Project Templates 5/14/2018 FastTrack Define your vision, identify and prioritize business scenarios, and collaborate with key stakeholders to plan for successful rollouts at your own pace. ENVISION ENVISION ONBOARD DRIVE VALUE Adoption Methodology and Project Templates Follow our iterative approach to set yourself up for success Scenarios Identify and prioritize scenarios mapping your unique business needs Success Plans Collaboratively outline an informed approach to enable your vision and get it done © 2014 Microsoft Corporation. All rights reserved. Microsoft, Windows, and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

Assessment and Remediation Tools 5/14/2018 FastTrack ONBOARD Confidently onboard new users and capabilities with remote assistance from Microsoft engineers committed to guide your IT team and partner. Assessment and Remediation Tools Clean up any issues that prevent your preferred deployment approach Onboarding Services Work with your FastTrack engineer and partner to get up and running quickly Migration Services Benefit from email migration services from your FastTrack engineer to avoid any disruption © 2014 Microsoft Corporation. All rights reserved. Microsoft, Windows, and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

Adoption Planning Assistance Service Management Toolkit 5/14/2018 FastTrack Generate more value with resources available to help your teams and partner drive user adoption across your organization; and prepare for and manage change. DRIVE VALUE Awareness Kit Leverage user resources to help drive awareness of new capabilities User Training Help people get started with essential learning resources Adoption Planning Assistance Discuss best practices to help drive early value; and connect to partners to continue your journey Service Management Toolkit Transform existing practices with tools and guidance that help prepare for and manage change Office 365 Roadmap Stay ahead of the curve by staying familiar with upcoming features release and service updates © 2014 Microsoft Corporation. All rights reserved. Microsoft, Windows, and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

<Event Name Here> 5/14/2018 O365 Groups Office 365 Groups Management Policies REST API © 2012 Microsoft Corporation. All rights reserved. Microsoft, Windows, and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

Managing Groups Admin UI Scripted via PowerShell cmdlets *UnifiedGroup Microsoft Ignite 2015 5/14/2018 5:25 PM O365 Groups Managing Groups Admin UI Office 365 admin center AAD control panel Office 365 Admin app Scripted via PowerShell cmdlets Execute against Azure AD as primary Synchronous notification/update in Exchange/OneDrive *UnifiedGroup Create, edit, and delete Manage single-value properties available on the Group object *UnifiedGroupLinks Manage members, owners, and subscriber list Add-UnifiedGroupLinks Get-UnifiedGroup Get-UnifiedGroupLinks New-UnifiedGroup Remove-UnifiedGroup Remove-UnifiedGroupLinks Set-UnifiedGroup Use PowerShell to manage Office 365 Groups Convert an Exchange distribution group to an Office 365 Group © 2015 Microsoft Corporation. All rights reserved. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

Policy controls Naming conventions Group creation permissions Microsoft Ignite 2015 5/14/2018 5:25 PM O365 Groups Policy controls Naming conventions Set on display name during create/change Blocked word list, pre-/post-fix based on AAD attributes or fixed text Same policy for DL and Groups IT admins can override Group creation permissions Control groups create UI in Outlook web & desktop for certain or all users through policy Does not prevent users from using groups IT can still create groups (managed scenarios) See Controlling Group Creation New-OwaMailboxPolicy –Name “<policy name>” Set-OwaMailboxPolicy –Identity “<policy name>” –GroupCreationEnabled $false Set-CASMailbox –Identity <user> -OWAMailboxPolicy “<policy name>” © 2015 Microsoft Corporation. All rights reserved. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

REST API Management Conversations Events Files O365 Groups REST API Management Conversations Events Files Create industry/vertical specific solutions Connect line of business apps with Groups Office 365 unified API overview Office 365 Groups REST API reference Deep Dive into the Office 365 Groups API - Hands On Labs

O365 Groups Demo

<Event Name Here> 5/14/2018 Office Graph and Delve Office Graph and Delve Privacy Transparency & Control Hybrid & Extensibility Office Delve for Office 365 admins © 2012 Microsoft Corporation. All rights reserved. Microsoft, Windows, and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

+ Search vs. Discovery Search vs Discovery User Experience Office Summit 2013 5/14/2018 5:25 PM Office Graph and Delve Search vs. Discovery Search vs Discovery + User Experience Enterprise search center Re-find and insights for people, content and groups Management Query management Governance, user and tenant level sharing controls Extensibility 3rd party connectors SharePoint Hybrid Support and API’s © 2013 Microsoft Corporation. All rights reserved. Microsoft, Windows, and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

Public and private signals always respect permissions Office Graph and Delve Public and private signals always respect permissions Respects existing permissions Office Graph and Delve never changes any existing permissions and will always inherit from the underlying content sources. Private vs public signals Insights only available to people who already have access based on existing permissions. Admin controls for sensitive content New admin capabilities for controlling “discoverability” of sensitive content in Delve. This is in addition to existing to permissioning. Users are always in control – Learn more

Transparency and Control Office Graph and Delve Transparency and Control Insights on how this relates to you Control access to your content and share with others Discovery that respects permissions Both tenant and user level opt-in/opt-out settings

SharePoint Hybrid Support & Extensibility Office Graph and Delve SharePoint Hybrid Support & Extensibility GQL SharePoint Hybrid Support Cloud Search Service (SP2013, SP2016) Hybrid Delve, search and board capabilities OOB connectors supported with pass through Office Graph API’s Query API’s (preview) Ability to add content to boards (soon) Ability to add external content (soon) 1 2

Office Graph and Delve Demo

Yammer Yammer Activation Office 365 sign for Yammer Administration

Yammer Enterprise activation overview Yammer Enterprise networks include admin tools like user management, the ability to authorize and manage apps for your network and access to customer success tools, and the Microsoft Help Desk support. Yammer on by default in the future! Add a company domain Assign global admins Activate Yammer Add Yammer to the Office 365 navigation Yammer Activation Guide

Office 365 sign in for Yammer Why? One credential and seamless user experience Enable multifactor authentication for users through Azure Bring kiosk workers easily into the ‘social’ fold! No separate relying 3rd party trust for Yammer Required for future Office 365 innovations (Video/Skype/Delve)! Requires: Yammer Enterprise activation Yammer SSO is not enabled One-to-one relationship between Office 365 tenant and Yammer network We do not recommend using legacy Yammer SSO & Yammer Directory sync.

Yammer administration 5/14/2018 Yammer Yammer administration Key admin tasks External networks Usage policy Network configurations Keyword monitoring User management Data export Analytics Read Yammer Admin Guide Getting started Identify 2-3 simple use cases Create a Yammer 101 group Start a Yammer Champions/Advocates community to help with rollout/launch Leverage FastTrack to continue the journey © 2014 Microsoft Corporation. All rights reserved. Microsoft, Windows, and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

How Yammer builds? Optimized for end-user usage and productivity. Several service updates per day. Weekly updates on mobile. Continuous A/B experimentation with 2+ experiences; not all experiments “win”. Shorter cycles means more course correction. Yammer Enterprise Service Communication Policy

Yammer Demo

Next steps Give us feedback Drive usage Key resources Blog: https://blogs.office.com Roadmap: http://roadmap.office.com Q&A/Feedback—Office 365 Network: https://www.yammer.com/itpronetwork Support: https://community.office365.com and https://portal.office.com/admin/default.aspx#ServiceRequestsPage

Appendix

Understanding Yammer networks TechReady 17 5/14/2018 Understanding Yammer networks Networks are private and secure Networks are containers for users and groups Only users with a corporate email address can join a canonical network External networks operate independently of email domain © 2013 Microsoft Corporation. All rights reserved. Microsoft, Windows, and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

Yammer roles Verified admin Network admin Group admin User 5/14/2018 Yammer roles Verified admin Network admin Group admin User Same as Network admin Manage user account activity Bulk update users Perform integrations Monitor keywords Set data retention policy Export data Configure settings Access to all groups Export content Is an Office 365 Global admin (provisioned by default) Same as Group admin Configure network settings, applications Configure network design Configure usage policy behavior Configure user profile fields Invite anyone (also external guests) See all groups (also unlisted) Delete any message Post announcements Grant and revoke network admin privileges Remove or block users Same as User Creates groups Post announcements in own groups Set Group settings (name, picture, description) Member Management within Group Content Moderation Mark Notes and Files as Official within group Control membership within group Creates messages, uploads files, share and likes messages. Creates polls, praises Instant messaging Delete own items Create notes Invite other users © 2014 Microsoft Corporation. All rights reserved. Microsoft, Windows, and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.