Consumer Protection Attitude Inventory

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Presentation transcript:

Consumer Protection Attitude Inventory Business Law

Before we begin a discussion of laws protecting the consumer, take stock of your attitudes illustrated in the following inventory. Read each statement and decide how you feel about it – agree, disagree, or undecided.

Attitude 1 Consumers have no choice in the marketplace. Agree Disagree Undecided

Attitude 2 Business cannot serve consumer interests and make reasonable profits at the same time. Agree Disagree Undecided

Attitude 3 Economic conditions affect both the earnings and the spending of individuals. Agree Disagree Undecided

Attitude 4 Values have little to do with economics. Agree Disagree Undecided

Attitude 5 Your spending choices are one expression of your values and goals. Agree Disagree Undecided

Attitude 6 For every right the consumer enjoys, there is a related responsibility. Agree Disagree Undecided

Attitude 7 Consumer rights are of little interest to business or government. Article on government involvement Agree Disagree Undecided

Attitude 8 Each time you spend money for one thing, you are giving up other things you could buy for the same amount. Agree Disagree Undecided

Attitude 9 It becomes more difficult to make rational choices as the number of products and ways of selling them increase. Agree Disagree Undecided

Attitude 10 Intelligent consumers find out all they can about goods and services before buying, particularly when making a major purchase. BBB Website Agree Disagree Undecided

Attitude 11 Sound consumer information about products and services is available from a variety of sources. Agree Disagree Undecided

Attitude 12 Many consumer problems could be avoided if consumers and business would communicate more fully with each other. Agree Disagree Undecided

Attitude 13 Consumers frequently go unprotected because they are not aware of their rights and the recourse available to them. Agree Disagree Undecided

Attitude 14 New and stronger laws are needed to provide adequate consumer protection. Agree Disagree Undecided