TRAVEL UNIT 4

GUESS THE MISSING WORD. DO YOU AGREE WITH THIS STATEMENT? STARTING UP VOCABULARY: Travel details LISTENING: A business traveller LANGUAGE FOCUS 1: can / can’t READING: Business hotels LANGUAGE FOCUS 2: there is / there are BUSINESS SKILLS: Making bookings and checking arrangements CASE STUDY: The Gustav Conference Centre ‘He who lives, sees much, he who t_______________ sees more.’ Arab proverb

STARTING UP – HOW DO YOU FEEL ABOUT TRAVELLING? – CB, p. 36 How often do you travel? Where do you like to go? Do you ever travel on business? Expressing likes☺ and dislikes☹  How would you grade the following phrases? STARTING UP VOCABULARY: Travel details LISTENING: A business traveller LANGUAGE FOCUS 1: can / can’t READING: Business hotels LANGUAGE FOCUS 2: there is / there are BUSINESS SKILLS: Making bookings and checking arrangements CASE STUDY: The Gustav Conference Centre ▪I love... ▪I enjoy... ▪I hate... ▪I can’t stand... ▪I like... ▪I don’t mind... ▪I adore... ▪ I’m keen on... ▪I quite like...

STARTING UP – HOW DO YOU FEEL ABOUT TRAVELLING? – CB, p. 36 ALTERATION DICTATION – When you travel, which of the following do you like or not like? Write sentences that are true for you using the phrases from the previous slide. Then compare your answers. Can you add any others? STARTING UP VOCABULARY: Travel details LISTENING: A business traveller LANGUAGE FOCUS 1: can / can’t READING: Business hotels LANGUAGE FOCUS 2: there is / there are BUSINESS SKILLS: Making bookings and checking arrangements CASE STUDY: The Gustav Conference Centre checking in waiting for luggage going through security checks speaking a foreign language packing a case being away from home travelling to the airport/station meeting new people flying eating new food

STARTING UP – LISTENING – CB, p. 36 Listen to extracts 1-8. Where (a-e) can travellers hear or say these things? STARTING UP VOCABULARY: Travel details LISTENING: A business traveller LANGUAGE FOCUS 1: can / can’t READING: Business hotels LANGUAGE FOCUS 2: there is / there are BUSINESS SKILLS: Making bookings and checking arrangements CASE STUDY: The Gustav Conference Centre in a taxy at an airport at a railway station at a hotel on a plane

VOCABULARY – TRAVEL DETAILS – CB, p. 37 STARTING UP VOCABULARY: Travel details LISTENING: A business traveller LANGUAGE FOCUS 1: can / can’t READING: Business hotels LANGUAGE FOCUS 2: there is / there are BUSINESS SKILLS: Making bookings and checking arrangements CASE STUDY: The Gustav Conference Centre TASK A – Listen to the four parts of the recording and answer the questions for each part. TASK B – DOMINOES – Match the verbs with the correct phrases. Then, put actions 1–10 in the correct order. TASK D – Unscramble the words below, connected with TRAVELLING. Then, complete the sentences. HANDOUT – Do the additional vocabulary tasks. TASK E – Read the role cards and role-play the situation with a visitor to your company. ▪libl ▪nkoboig ▪alcl ▪recnte ▪hiflgt ▪gaulgge ▪rpssapot ▪dossapwr ▪niaeersvto ▪tiercep ▪tesa

LISTENING – A BUSINESS TRAVELLER – CB, p. 38 STARTING UP VOCABULARY: Travel details LISTENING: A business traveller LANGUAGE FOCUS 1: can / can’t READING: Business hotels LANGUAGE FOCUS 2: there is / there are BUSINESS SKILLS: Making bookings and checking arrangements CASE STUDY: The Gustav Conference Centre PART 1 – Listen to the first part of the interview with Liz Crede and answer the questions in TASK A in the CB. Then, do the TASKS A (matching) & B (T/F) in the HANDOUT. Liz says she likes flying busienss class and she likes satying in the same hotel. Can you predict why she likes doing those two things? PART 2 – Listen to the second part of the interview and check your answers. Then do the TASKS C & D in the HANDOUT. In pairs, discuss where you would most like to go for a business conference, and why?

LANGUAGE FOCUS 1 – CAN / CAN’T – COMPLETE THE RULES. We use CAN to talk about A ____________. He can write computer programs. He can’t speak German. She can fly a helicopter. We use CAN to ask for P_____________, and also to give or refuse P_____________. Can I make a phone call, please? Of course, you can. Can we park in this space? Sorry, you can’t. It’s reserved. We use CAN to talk about what is P____________. Can you come next Thursday? I’m afraid I can’t. I have another appointment. Can we put another desk in here? No, the room is too small. We do not use ____________ after CAN. She can to ride a motorbike. STARTING UP VOCABULARY: Travel details LISTENING: A business traveller LANGUAGE FOCUS 1: can / can’t READING: Business hotels LANGUAGE FOCUS 2: there is / there are BUSINESS SKILLS: Making bookings and checking arrangements CASE STUDY: The Gustav Conference Centre

LANGUAGE FOCUS 1 – CAN / CAN’T We use CAN to talk about ABILITY. He can write computer programs. He can’t speak German. She can fly a helicopter. We use CAN to ask for PERMISSION, and also to give or refuse PERMISSION. Can I make a phone call, please? Of course, you can. Can we park in this space? Sorry, you can’t. It’s reserved. We use CAN to talk about what is POSSIBILITY. Can you come next Thursday? I’m afraid I can’t. I have another appointment. Can we put another desk in here? No, the room is too small. We do not use TO after CAN. She can to ride a motorbike. STARTING UP VOCABULARY: Travel details LISTENING: A business traveller LANGUAGE FOCUS 1: can / can’t READING: Business hotels LANGUAGE FOCUS 2: there is / there are BUSINESS SKILLS: Making bookings and checking arrangements CASE STUDY: The Gustav Conference Centre

LANGUAGE FOCUS 1 – CAN / CAN’T – CB, pp. 38 & 39 STARTING UP VOCABULARY: Travel details LISTENING: A business traveller LANGUAGE FOCUS 1: can / can’t READING: Business hotels LANGUAGE FOCUS 2: there is / there are BUSINESS SKILLS: Making bookings and checking arrangements CASE STUDY: The Gustav Conference Centre In pairs, talk about the special skills or abilities that you possess. TASK B – Put this dialogue into correct order. Then listen and check your answers. Which functions of CAN / CAN’T do you notice in the dialogue? TASK F – Complete the e-mail that Judith writes to Sabrina about the arrangements. TASK G – Work in pairs. Study your role cards and role-play the situation. I can... / I can’t...

READING – BUSINESS HOTELS – CB, pp. 40 & 41 STARTING UP VOCABULARY: Travel details LISTENING: A business traveller LANGUAGE FOCUS 1: can / can’t READING: Business hotels LANGUAGE FOCUS 2: there is / there are BUSINESS SKILLS: Making bookings and checking arrangements CASE STUDY: The Gustav Conference Centre TASK A – What kind of hotel do you like to stay in when you are on holiday or on business? TASK B – Tick (√) the facilities you expect to find in a business hotel. beauty salon health club concierge desk gift shop childcare service restaurants business centre tennis courts coffee shop other?

READING – BUSINESS HOTELS – CB, pp. 40 & 41 TASK C – Underline the words from TASK B in the text about the Hilton Tokyo. QUESTION DICTATION – Write questions for answers about the Hilton Tokyo. TASK D – Take turns and answer the questions about the Hilton Tokyo. A: Can you check e-mails in your room? B: Yes, you can. TASK E – Answer the questions about the text. TASK F – Match the words on the left to the words on the right to make word partnerships from the text. STARTING UP VOCABULARY: Travel details LISTENING: A business traveller LANGUAGE FOCUS 1: can / can’t READING: Business hotels LANGUAGE FOCUS 2: there is / there are BUSINESS SKILLS: Making bookings and checking arrangements CASE STUDY: The Gustav Conference Centre

LANGUAGE FOCUS 2 – THERE IS / THERE ARE – CB, p LANGUAGE FOCUS 2 – THERE IS / THERE ARE – CB, p. 41 – FILL IN THE MISSING VERB FORMS. We use there is (not) a + singular noun to say that something exists or doesn’t exist. There ________ a coffee machine on the second floor. There ________ (NOT) a swimming pool in this hotel. With plural nouns, we use there are with some in positive statements, and there are not with any in negative sentences. There ________ some people in the room. There ________ any flights on Sundays. We use is there / are there + a / any to ask a question. ________ there a message for me? ________ there any baggage? ________ there any good nightclubs in the city? STARTING UP VOCABULARY: Travel details LISTENING: A business traveller LANGUAGE FOCUS 1: can / can’t READING: Business hotels LANGUAGE FOCUS 2: there is / there are BUSINESS SKILLS: Making bookings and checking arrangements CASE STUDY: The Gustav Conference Centre

LANGUAGE FOCUS 2 – THERE IS / THERE ARE – CB, p. 41 We use there is (not) a + singular noun to say that something exists or doesn’t exist. There is a coffee machine on the second floor. There isn’t a swimming pool in this hotel. With plural nouns, we use there are with some in positive statements, and there are not with any in negative sentences. There are some people in the room. There aren’t any flights on Sundays. We use is there / are there + a / any to ask a question. Is there a message for me? Is there any baggage? Are there any good nightclubs in the city? STARTING UP VOCABULARY: Travel details LISTENING: A business traveller LANGUAGE FOCUS 1: can / can’t READING: Business hotels LANGUAGE FOCUS 2: there is / there are BUSINESS SKILLS: Making bookings and checking arrangements CASE STUDY: The Gustav Conference Centre

LANGUAGE FOCUS 2 – THERE IS / THERE ARE – CB, p. 41 STARTING UP VOCABULARY: Travel details LISTENING: A business traveller LANGUAGE FOCUS 1: can / can’t READING: Business hotels LANGUAGE FOCUS 2: there is / there are BUSINESS SKILLS: Making bookings and checking arrangements CASE STUDY: The Gustav Conference Centre TASK A – Complete the sentences with the correct form of there is / there are. HANDOUT – Do the additional tasks. TASK B – In pairs, ask and answer questions about the facilities at the Hilton Tokyo. A: Is there a health club? B: Yes, there is. TASK C – Work in pairs. Study the role cards and role-play the situation.

RECEPTIONIST/SALES EXECUTIVE BUSINESS SKILLS – MAKING BOOKINGS AND CHECKING ARRANGEMENTS – COMPLETE THE USEFUL PHRASES. RECEPTIONIST/SALES EXECUTIVE CALLER / CUSTOMER Hello, Capri Hotel. How can I h........... you? I can give you a s........... / d........... room on the first floor. Is that single (BrE) / one way (AmE) or r............ (BrE) / round trip (AmE)? So, that’s a single room for two n............, the 4th and 5th. So, that’s a round-trip b.............-class ticket from London Gatwick to New York. Can I have your credit card d............, please? And what are the last three d............. of the security number on the back of the card? What time do you expect to a..............? Could you r............. that, please? I’d like to b............. a room from Tuesday the 4th to Thursday the 6th. I’d like to book two t......... to New York, please. How much is it p..... night? Is there a r.............. in the hotel? Is there a car p.............? Is there a pick-up s.............? Can I p............ with American Express / Visa? It’s a Visa card. The n............. is... The e............... date is... What time does the f............. arrive? STARTING UP VOCABULARY: Travel details LISTENING: A business traveller LANGUAGE FOCUS 1: can / can’t READING: Business hotels LANGUAGE FOCUS 2: there is / there are BUSINESS SKILLS: Making bookings and checking arrangements CASE STUDY: The Gustav Conference Centre

BUSINESS SKILLS – MAKING BOOKINGS AND CHECKING ARRANGEMENTS RECEPTIONIST/SALES EXECUTIVE CALLER / CUSTOMER Hello, Capri Hotel. How can I help you? I can give you a single / double room on the first floor. Is that single (BrE) / one way (AmE) or return (BrE) / round trip (AmE)? So, that’s a single room for two nights, the 4th and 5th. So, that’s a round-trip business-class ticket from London Gatwick to New York. Can I have your credit card details, please? And what are the last three digits of the security number on the back of the card? What time do you expect to arrive? Could you repeat that, please? I’d like to book a room from Tuesday the 4th to Thursday the 6th. I’d like to book two tickets to New York, please. How much is it per night? Is there a restaurant in the hotel? Is there a car park? Is there a pick-up service? Can I pay with American Express / Visa? It’s a Visa card. The number is... The expiry date is... What time does the flight arrive? STARTING UP VOCABULARY: Travel details LISTENING: A business traveller LANGUAGE FOCUS 1: can / can’t READING: Business hotels LANGUAGE FOCUS 2: there is / there are BUSINESS SKILLS: Making bookings and checking arrangements CASE STUDY: The Gustav Conference Centre

BUSINESS SKILLS – MAKING BOOKINGS AND CHECKING ARRANGEMENTS – CB, p. 42 STARTING UP VOCABULARY: Travel details LISTENING: A business traveller LANGUAGE FOCUS 1: can / can’t READING: Business hotels LANGUAGE FOCUS 2: there is / there are BUSINESS SKILLS: Making bookings and checking arrangements CASE STUDY: The Gustav Conference Centre TASK A – Simon is flying to Rome on business. Listen to the phone call and choose the correct answers to the questions. TAK B – Study the situation and role-play the telephone call using the phrases for making booking and checking arrangements. TASK C – Study the role cards and role-play the telephone call using the same phrases.

CASE STUDY – THE GUSTAV CONFERENCE CENTRE – CB, p. 43 CASE STUDY – 1) Read the background information about the Gustav Conference Centre and the companies that need their services. 2) Listen to the conversation with the conference organiser from JooC Designs and note down their requests. STARTING UP VOCABULARY: Travel details LISTENING: A business traveller LANGUAGE FOCUS 1: can / can’t READING: Business hotels LANGUAGE FOCUS 2: there is / there are BUSINESS SKILLS: Making bookings and checking arrangements CASE STUDY: The Gustav Conference Centre

CASE STUDY – THE GUSTAV CONFERENCE CENTRE – CB, p. 43 3) TASK – You’re the Manager of the Conference Centre. Role-play the phone calls with the conference organisers, saying what you can offer them and discussing the possible problems. STARTING UP VOCABULARY: Travel details LISTENING: A business traveller LANGUAGE FOCUS 1: can / can’t READING: Business hotels LANGUAGE FOCUS 2: there is / there are BUSINESS SKILLS: Making bookings and checking arrangements CASE STUDY: The Gustav Conference Centre We can offer you the...Room. It has a seating capacity of 100. There is a large screen, but...

CASE STUDY – THE GUSTAV CONFERENCE CENTRE – CB, p. 43 WRITING – You are a receptionist at the Conference centre. Choose one of the companies and write an e-mail to their conference organiser, confirming the details of their stay. Include the following: the date of arrival the date of leaving the type of meeting room the number of seminar rooms some of the room’s best features STARTING UP VOCABULARY: Travel details LISTENING: A business traveller LANGUAGE FOCUS 1: can / can’t READING: Business hotels LANGUAGE FOCUS 2: there is / there are BUSINESS SKILLS: Making bookings and checking arrangements CASE STUDY: The Gustav Conference Centre

UNITS 3 & 4 - REVISION STARTING UP VOCABULARY: Travel details LISTENING: A business traveller LANGUAGE FOCUS 1: can / can’t READING: Business hotels LANGUAGE FOCUS 2: there is / there are BUSINESS SKILLS: Making bookings and checking arrangements CASE STUDY: The Gustav Conference Centre Do the two HANDOUTS with quick revision of VOCABULARY, GRAMMAR and BUSINESS SKILLS exercises.

HOMEWORK Complete the HANDOUTS with VOCABULARY, GRAMMAR and BUSINESS SKILLS assignments. STARTING UP VOCABULARY: Travel details LISTENING: A business traveller LANGUAGE FOCUS 1: can / can’t READING: Business hotels LANGUAGE FOCUS 2: there is / there are BUSINESS SKILLS: Making bookings and checking arrangements CASE STUDY: The Gustav Conference Centre