About Print@UCL What is Print@UCL Print@UCL Features Print Reps – Role & Responsibilities Preparing for Print@UCL.

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Presentation transcript:

About Print@UCL What is Print@UCL Print@UCL Features Print Reps – Role & Responsibilities Preparing for Print@UCL

UCL’s centrally managed secure print service What is print@UCL UCL’s centrally managed secure print service Operational for over 3 years Providing multi-function device capabilities (A4/A3, single/double sided, mono/colour, scanning, copying) Currently consisting of over 600 print devices, generating >42M print impressions annually, across nearly 70% of UCL departments

The aim of print@UCL is to: What is Print@UCL The aim of print@UCL is to: Deliver a service that is easy for students and staff to access Achieve wide adoption of the service to reduce UCL’s print costs Deliver a robust service which minimises printer downtime Contribute to a greener, more eco-friendly environment

What’s in it for me … Benefits Print, copy, and scan quickly and easily from any device Print securely using your ID card to release jobs Manage your print jobs via the web portal Collect from any print@UCL device Print from anywhere: wired, wireless, mobile Unify student and staff printing, with the main campus Print, copy, and scan quickly and easily from any device Print securely using your ID card to release your print jobs Review and manage your print jobs via the web portal Collect your print jobs from any device Print from anywhere: wired, wireless, mobile

£ Benefits for your department: Benefits Transparent print usage and cost Pay for what you print Automated consumable ordering Fewer printers, more desk space Onsite Xerox support team £ Consolidation

Benefits for UCL: Benefits Single UCL contract Fully inclusive cost effective structure Environmental power saving configuration is default Reduced overall print usage: over 2.7 million sheets of uncollected print saved in 2016 5400 reams 1080 boxes > 12 Tonnes

Print jobs are retained for 24 hours Print@UCL Features Secure Printing Send your print jobs to the queue Swipe your ID card on the print device to release your jobs Print some or all of your print jobs Print jobs are retained for 24 hours Manage Print Jobs Access the web portal to review and manage your print jobs via https://printaccount.ucl.ac.uk/

Print@UCL Features Print from Anywhere For more information: Print from your smartphone or tablet Attach the documents you would like to print to an email and send to mobileprint@ucl.ac.uk Supported file formats include: MS Office (Word, Excel, PowerPoint), open Office, PDF, JPG, GIF, PNG, TIF, TXT For more information: http://www.ucl.ac.uk/isd/how-to/print-copy-scan/how- to-print-mobile

Training will be provided covering the devices in your department. Print Reps Role Two people nominated to support each device/group of devices Paper ordered via MyFinance using ISD PTA code Training will be provided covering the devices in your department.

Responsibilities Print Reps Manage consumables: Accept deliveries Replace consumables Arrange for recycling of used consumables Liaise with support teams: Assist with management of consumables Perform basic troubleshooting when instructed Be point of contact for hardware engineers attending site Assist in closing incidents

Responsibilities Print Reps Project support: Actively promote print@UCL among your colleagues Raise awareness of print@UCL within your department For more information: http://www.ucl.ac.uk/isd/services/print-copy-scan/printer-reps

Preparing for Print@UCL Run down consumables if devices are being replaced Make sure you take a look at the training videos for your devices Raise awareness of print@UCL within your department Actively promote print@UCL among your colleagues

Preparing for Print@UCL What to expect … New devices will be delivered to your area just prior or on the installation day There may be some periods of disruption on the day of installation while the new devices are being installed All installed printers will be tested to ensure they are fully operational Following successful installation of print@UCL devices, old printers will be collected by the recycling company if required

http://www.ucl.ac.uk/isd/services/ print-copy-scan Support For more information: http://www.ucl.ac.uk/isd/services/ print-copy-scan