Asset & Maintenance Management @ EN-HE group Damien Lafarge – EN-HE-LM section leader

Overview of A&MM @ EN-HE Introduction Assets Spare Parts Documentation Work traceability Work Scheduling (Reporting) & Maintenance Management Conclusion

Introduction - Handling Engineering group Maintenance and consolidation of handling equipment, e.g. Lifts Overhead cranes, hoists, special equipment Forklifts, hand pallets, special equipment Operation by public users or by professional users

Assets @ EN-HE Fleet of 3442 assets 15 Classes of assets All assets managed with Infor EAM All assets have yearly safety inspection by HSE All relevant assets in the PPE project

Assets @ EN-HE Equipment (Asset or Functional position) is the focal point for a good asset and maintenance management system Reports to share information Meters to better know your fleet/individuals (including automatic transfer from Timber) Good practice = put online reports with custom fields to share information about equipment Bad practice = try to put everything into the database (e.g. 144 CF for each crane)

Spare parts @ EN-HE (only cranes) 4100 references as parts 33 references as assets (200 assets) 11 classes of parts 180 spare parts attached to work orders since 2015 Part ref. HHZ02877

Spare parts @ EN-HE Attachment of parts/assets to work orders (traceability) Catalogue of prices Inventory of warehouse in bdg7 for old parts with photo EXAMPLE of part ref HHZ02877

Documentation @ EN-HE (cranes, forklifts) 1203 assets in documentation management project (HPR) 329 docs identified for treatment 320 docs treated (97%) Next targets = special vehicles (done) and lifts Chiffres de 2014, chariots terminés entre-temps et nouveaux ponts roulants en cours d’intégration

Documentation @ EN-HE Accessible from any mobile device onsite One set of documents Effort optimized with new equipment (specifications) EXAMPLE LIFT “CRAS-00045” EXAMPLE CRANE “CRPR-00774” Reporting still difficult Chiffres de 2014, chariots terminés entre-temps et nouveaux ponts roulants en cours d’intégration

Work traceability ~4800 foreseen in interventions in 2016 Feedback within the day via mobile devices Regulation impose to trace each intervention Link with parts Photos in EDMS RP doses (TREC) Link with IMPACT

Work traceability Processes being harmonized at the group level in 2016 Optimization of fields filled Optimization of reports Lots of KPIs rely of work order’s data EXAMPLE for a lift EXAMPLE for a crane with parts or photos

Maintenance planning & scheduling 4800 interventions in 2016, 690 IMPACT generated, mostly linked with Infor Consistency of information Reduction of double-entries Still need some debugging / development Use of maintenance plans to generate work orders (e.g. 5 PM for ~1400 work orders) Condition-based maintenance will be considered in the coming 1-2 years based on meters and R&D program

Maintenance planning & scheduling EXAMPLE OF LINK IMPACT & INFOR

Reporting and Maintenance Management Reports defined at operational level (50+ reports) Very little demand for managerial KPIs

Reporting and Maintenance Management New report for maintenance management purposes launched in 2016, lead to the refurbishment of work traceability processes! EXAMPLE : report for HE and HM12HM15

Conclusions First define KPIs/goals (validated with group management), then start your project!!! Iterative process (Deming Wheel) per equipment class with a cycle duration of 2 years minimum; The Maintenance Management Project was a good start for EN-HE group; No metrics taken at the beginning of the project, difficult to measure the impact of maintenance management improvements;

Thank you, questions ?