Making Reservations Ticket Airplan by Phone

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Presentation transcript:

Making Reservations Ticket Airplan by Phone By :Ghani Adhim XII MM

At nine a. m in Soekarno Hatta Airport Mr At nine a.m in Soekarno Hatta Airport Mr.Ghani will reserve a ticket for goes to Paris ! Operate : Morning,sir ! Ghani : Morning too. Operate : Can i help you ? Ghani : Yes,i would like to reserve a ticket to London ! Operate : For day flight or night flight night,sir? Ghani : For day flight.

sir? computer? have been reserve. Operate : What kinds of ticket do you want sir? Ghani : I want excutive class. Operate : When will you take off sir? Ghani : Tomorrow morning on first flight. Operate : Ok,wait a minute,i’ll check the computer? Ghani : Ok,sir ! Operate : I’m sorry sir,an ticket for first flight have been reserve. Ghani : Oh,its a pitty,and then?

Operate : We have next flight,sir? Ghani : Oh,are you sure? Operate : Of course,do you want,sir? Ghani : Yes,when ? Operate : This is your ticket,Day flight at nineo’clock with number flight 9909 ! Ghani : Ok,thanks. Operate : Thank you,you have used our service, enjoy the flight tomorrow and have a nice day. Ghani : Yes,thank you so much.

Later, “Mr. Ghani arrive in Paris airport and need a hotel for rest” Later, “Mr.Ghani arrive in Paris airport and need a hotel for rest”. In hotel,Mr.vikar reserve the room. Ghani : Excuse me, Recepsionist : May i help you? Ghani : Yes,i’d like to reserve the room in this hotel. Recepsionist : What kinds of room do you need? Ghani : VIP rooms? Recepsionist : Would you like single or double bed? Ghani : A single bed,sir.

enjoy our facilities in this hotel. Recepsionist : Oh,ok. How long will you stay,sir? Ghani : I’ll stay for five todays. Recepsionist : Ok,this is your key room. Ghani : OK. Recepsionist : Lets,follow me into your room,and enjoy our facilities in this hotel. Ghani : Thank you. Recepsionist : If you have problem or something call the receptionist 119. Ghani : Thank you so much.

The end & Thank you