Debbie Gunn R/Associate Director Ultimo

Year in Review 2013 Achieved: Enrolments Higher education qualifications University articulation pathways Online delivery Global initiatives ASQA compliance Awards Strengthened customer service All within a turbulent and unstable environment of Business Reforms, systems and technology, Smart and Skilled and compliance culminating in a great Christmas party at year’s end

Ultimo College facts 31,700 student enrolments 1,550 staff (370 full-time permanent teachers, 780 part-time casual teachers, 400 administrative & support staff) $90M annual budget Over 350 courses 2,100 apprenticeship & traineeship enrolments Over 2900 International students (includes students enrolled in mainstream courses and at the ELICOS centre)

DID YOU KNOW Approximately 85% of students are studying part time 45% of all students are female; 55% male 35% are studying at Certificate IV or above (19% Diploma or above) 44% are from non-English speaking backgrounds 47% of all students are < 25 years old 20% of Ultimo College students are university graduates Country of birth: over 170 countries identified 30 nationalities have more than 100 enrolments

Enrolments by industry

Moving Forward 2014 Smart and Skilled Reforms for NSW Strengthening the Faculty Model Maximising Enrolments LMBR Orientation Day: O’Day 2014 @ Ultimo TAFE Wednesday 12 February 2014 Building E, Courtyard Lunchtime 11am – 2pm Sydney TAFE Map

5+5 Customer experience NSW Government initiative for all government agencies to increase customer service TAFE Board “Lets talk about TAFE” initiative 5+5 part of Sydney TAFE customer service “Make it Great” campaign 5+5 embedded in each Cluster/College/Faculty Director’s Performance Agreement