Trust Relationship Manager Duties and Responsibilities INVEST Trust Services

Program Features Enhances your organization’s competitive position in its marketplace. Expand relationships with your clients. Access to specialized trust services and skills

Program Features No Fiduciary Responsibilities and duties Immediate and recurring fee income Broad-based trust services product line that will be customized to best serve your client’s specific needs and your organization’s specific marketplace.

Program Features Trust Administration: Personal Trusts Irrevocable Life Insurance Trusts Charitable Trusts Self-directed IRA 401K Plan Administration Bill Payment

Program Features Account Record Keeping and Operations: Complete outsource account transaction processing and record keeping Customizable trust account statements Web based secured account access for both account beneficiary and you. Statement generation and delivery to account beneficiary.

Program Features Investment Management: Provided by National Advisor Trust Company’s investment management agent – Curian Asset Management. Four Asset Allocation Mutual Fund Models. Individual Security Investment Management. Investment Questionnaire and Investment Objective Statement provided by Curian Asset Management.

INVEST’s “Branded” Program INVEST is able to offer the program as a “branded” new service. INVEST Trust Services is a d.b.a. of National Advisors Trust Company. INVEST Trust Services is a Trust Representative Office of National Advisors Trust registered in the State of Florida.

INVEST’s Opportunity By leveraging FiPar and National Advisors Trust resources, INVEST can expand its core business while offering an array of broad-based trust services to its clients. INVEST Trust Services Program is supported by a state-of-the-art accounting system and by a highly experienced and dedicated team of trust professionals. The program will allow you as Trust Relationship Manger to receive a predictable, recurring revenue stream based on program’s fee-sharing arrangement.

Program Duties and Responsibilities FiPar, LLC supports INVEST Trust Services Trust Representative Office Training FiPar Help Desk = (505) 424-1285 helpdesk@fiparllc.com National Advisors Trust Company provides fiduciary trust services to the Trust Representative Offices’ trust account beneficiaries Account record keeping and TRO “branded” statements Fiduciary trust administration

Program Duties and Responsibilities INVEST Trust Services’ Trust Relationship Manager: Actively markets the new services to existing clients and prospects Personal Trust Services Retirement Account Services.

TRO Responsibilities for New Account Relationships You as the Trust Relationship Manager: Responsible for: Completing New Account Opening forms, Investment Questionnaire and Investment Objective Statement Responsible for “primary” account relationship contact with trust account beneficiary Forward all beneficiary requests for principal distribution approval to FiPar’s Help Desk

Duties Performed by INVEST’s Trust Relationship Manager For the establishment of a new trust: Provide name and contact information of attorney drafting the trust agreement FiPar Help Desk will provide drafting attorney with appropriate appointment language – INVEST Trust Services as division of National Advisors Trust Company. Provide a draft of trust agreement to FiPar Help Desk prior to execution by client and acceptance by National Advisors Trust Company. Original copy of trust agreement will be “stored” by National Advisors Trust Company

Duties Performed by INVEST’s Trust Relationship Managers For transfer of an existing personal trust account: Obtain a copy of existing trust agreement and fax to FiPar Help Desk If client does not have a copy, request client to ask for a copy from current trustee Obtain a copy of most recent trust account statement and fax to FiPar Help Desk It is most helpful if the trust account statement is for the preceding month, otherwise, at least last quarter.

Why is it important to get these documents? The trust document determines: If the trust beneficiary has a “limited power” to request the transfer of the current trustee to the successor trustee (National Advisors Trust). If there are any special conditions that the trustee must perform for the trust beneficiary. The trustee will then be able to decide if it will accept the appointment. If the account statement reflects assets that are acceptable to the transfer (proprietary) and sundry assets exist that may pose a problem.

Duties Performed by INVEST’s Trust Relationship Manager For transfer of an existing retirement account: Obtain a copy of existing account agreement or plan document with Preliminary Account Profile Form and fax to FiPar Help Desk If client does not have a copy, request client to ask for a copy from current trustee Obtain a copy of most recent trust account statement and deliver to FiPar Help Desk It is most helpful if the trust account statement is for the preceding month, otherwise, at least last quarter.

The Approval Process FiPar Help Desk prepares a Transfer Memorandum. Memorandum includes details regarding the transfer process and requirements for acceptance of the referral. Memorandum is reviewed by National Advisors’ Risk Assessment Committee (RAC) (Meets once a week) If accepted by the RAC, then it is submitted to Trust Management Committee (TMC) for final acceptance. TMC meets once a month on the fourth Thursday of the month.

Upon Acceptance by Trustee of the New Trust Relationship The FiPar Help Desk will notify you of National Advisors’ acceptance as Successor Trustee. You will notify the trust account beneficiaries of trustee’s acceptance. You will begin the process of transferring the account from the current trustee to National Advisors as Successor Trustee. All forms necessary to transfer the account can be found on the special link on your desktop. They can be completed online.

The Transfer Process The INVEST Trust Relationship Manger will complete a New Account Profile Form and Beneficiary Information Form Names, birth dates and Social Security Numbers of all trust beneficiaries Mailing addresses of all trust beneficiaries

Establishing the New Trust Account You will need to determine the needs and desires of the trust beneficiaries: Appropriate timing of income distributions to the trust beneficiaries. What periodic bill payment will be required by the trust account on behalf of the trust beneficiaries. The Investment Objective Strategy for the account – An Investment Objective Statement will be completed and signed by the account beneficiary

Trust Beneficiary’s Request for a Principal Distribution A principal distribution request can only be made by an “income beneficiary” Assumes that income generated by the account is insufficient for beneficiary’s MESH (Maintenance, Education, Support and Health) needs. Principal distributions are governed by the trust agreement and are at the discretion of the trustee.

Upon Receiving a Request for a Principal Distribution Complete online a Beneficiary Distribution Request Form Name of the trust account Name of the trust beneficiary requesting the principal cash distribution Date of the principal cash distribution request Amount of the principal cash distribution request The reason for the principal cash distribution request The requested date of the principal distribution – 7 - 10 days advance notice

Upon Approval by NATC of a Principal Distribution Request The approval (or reason for rejection) will be communicated to you. You may communicate the approval (or rejection) to the trust beneficiary and date and manner in which the cash disbursement will be made. Or you may request that such communication be provided to trust beneficiary by trustee.

Trust Relationship Manager The Trust Relationship Manager CANNOT represent himself/herself as a “trust officer” and INVEST Trust Representative Office must always disclose in all marketing materials and new business solicitation efforts that INVEST Trust Services is offering trust services that are provided by National Advisors Trust Company as the fiduciary.

Trust Relationship Manager You are the focal point for the beneficiary in his/her fiduciary relationship with National Advisors Trust Company. Trust beneficiary will communicate his/her needs, desires or questions to you. Any questions or problems that you may have regarding the trust relationship or INVEST Trust Representative Program are to be submitted by phone or email to FiPar’s Help Desk – helpdesk@fiparllc.com.

INVEST Trust Services Program Participants and Program Fee Bank Customer The bank customer establishes a trust account relationship with your Trust Representative Office The trust account is charged 135 basis points against account’s market value TRM You complete new account opening forms and assist in the investment strategy for account You serve as relationship manager for the account. As focal point - trust account beneficiary communicates their needs and desires. NAT & FiPar FiPar provides initial training and ongoing support through the Help Desk NAT performs all fiduciary administration, record keeping and statement generation

Approval Process TRM Manager presents trust services to client Account Documentation sent to FiPar Help Desk FiPar Prepares memorandum for NAT’s RAC NAT’s RAC presents Memo to TMC for final acceptance TRM receives notification and communicates to trust beneficiary

Duties and Responsibilities of Trustee Approves all trust relationships presented to it by your organization Provides the “formal” fiduciary services to all trust account beneficiaries. Monitors annual tax preparation and delivery to trust beneficiaries for the trust account’s K-1 or 1041 tax return. Determines tax withholding and tax payments to appropriate tax collecting revenue agency. Acquires account security valuations and cost basis information on all account securities. Grants approvals or rejections of all principal distribution requests Provides all trust accounting and record keeping for the trust account and statement delivery to trust account beneficiaries.

Required Personal Trust and Custody Account Forms Available online from you desktop icon Trust Representative Office Fee Schedules Preliminary Account Profile Account Profile Beneficiary Information Form Form W-9 – Request for taxpayer identification number and certification Investment Questionnaire and Trust Account Investment Objective Statement Discretionary (“Principal”) Distribution Request Form and distribution procedures Monthly Budget Form Net Worth Statement Change of Address Form National Advisors Trust Company Privacy Policy

Required Retirement Account Forms Available online from you desktop icon IRA Account Application Traditional/Roth IRA Custodial Agreement Traditional IRA Disclosure Statement 5305-SEP Contribution Agreement Designation of Beneficiary Form Participant's QTIP Election

FiPar Help Desk Mr. Dana Burnham Help Desk FiPar, LLC Santa Fe, NM (505) 424-1285 helpdesk@fiparllc.com