overview Investor highlights

Happy-or-not Official Partner Asia Spotismile is the official partner in ASIA charged to develop this large and increasing market. Countries of Focus; Singapore, Hong Kong, Japan, Malaysia, Thailand, Taiwan, Philippines, China, Malaysia, Indonesia, Sri Lanka, Bangladesh and India. Today we have sales in Thailand, Malaysia, Singapore and Bangladesh

The happy solution Giving feedback has never been this easy A HappyOrNot device is placed in a highly visible location and customers can anonymously evalute their service experience by pressing the smiley buttons.  Providing feedback is quick, effortless, and fun, ensuring an unparalleled amount of feedback daily. On the website, a customer can engage and provide feedback to specific pages via the familiar smileys, making it easy to capture on- line and in-store customer experience feedback. All this with he best reporting system in the market

Instant feed back solution https://www.youtube.com/watch?v=4f4VuLQqrx0#ac tion=share

Key product offering

Selected clients 1 Happy or not has Over 2000 clients world wide Over 60,000 terminals installed

Selected clients 2

Selected clients 3

Initial target markets Singapore – Office opened May 2016 Thailand – Office opened April 2016 Malaysia – Office opened May 2016 Japan – Office to open July 2016 Indonesia – Office to open June Bangladesh – Office opened Apri 2016 Hong Kong – Office to open July 2016 Phillippines - Office to open June 2016

About happy or not We are the providers of the award-winning service and develop innovative solutions to help our clients improve their customer service and performance, and employee satisfaction. – Why? Easy and fun for customers to use The best reporting system in the market Plug & Play installation quick and easy Documented customer satisfaction improvment not less then 12% Combined with our Websmileys you cover all areas of customer feedback

The product - getting the feedback

The product – Measuring

The product – Reporting Sharing

The product – Web Smileys

Analytics the key This package helps you to calculate the return of investment for HappyOrNot. It is especially effective on turning the discussion to benefits instead of costs. The Calculator rests on two practices and several different variables.: More customer visits, same customers will visit more often Average basket size is bigger when customers are happy

Analytics the key 2

About Spotismile Spotismile corporation was formed in Delaware to act as the holding company for this activity. Spotismile comes from the Asian focused product marketing company Ciptor Asia head-quartered in Thailand Spotismile’s management have through the Ciptor experience an established network in Asia. Spotismile will leverage its penetration in the region on Ciptors existing network of agents and resellers See: www.ciptor.com

Quick start 10 unit initial delivered orders in 3 countries in first week 35 unit in orders for delivery first week of june 500 units of future orders under negotiation

Installed base leverage Rapid growth due to large installed base in global brand companies Market for brand and costumer satisfaction is high and growing

Why customer satisfaction is important It’s a leading indicator of consumer repurchase intentions and loyalty Increases ROI Enhance the KPI It’s a point of differentiation It reduces customer churn? It increases customer lifetime value It reduces negative word of mouth It’s cheaper to retain customers than acquire new ones

Our system achieves immediate feedback Customers click the smileys They wont fill in forms Questions are changeable It’s a 24 hour result Its comparable location by location User and set up friendly Do not require any power outlet (batteries last 3 years) Comes with preinstalled simcard to send data

Generating revenue growth Using annual renewable contracts for monthly reporting means rapid annual growth and sticky customers Current revenue plan on a may to april basis 16-17 1,216,000 USD 17-18 4,873,000 USD 18-19 14,621,000 USD Excludes sales from web smiley program

Financial targets Gross profit margin 30% EBIT 12% Return on equity 52%