MGT 6500 Managing Individuals & Groups Instructor: Chris Hartwell Fall 2016 CLASS 1: Management & Organizational Behavior

Announcements Initial Course Survey – Individual Differences: Link available in Class 1 or Announcement page on Canvas. Complete by midnight tomorrow.

Objectives Be clear on how this course will be conducted; understand how I view my role as professor and what my expectations are for student conduct and performance Generate ideas and formulate a set of standards for your role as students, and your expectations for the course and/or the professor  Know what the discipline of organization behavior (OB) consists of, and be aware of some of the historical underpinnings of the field Understand the meaning of human and social capital, the distinction between the two, and the competitive importance of integrating both Recognize the importance of corporate social responsibility and how to improve an organization's ethical climate Understand the different ways we “know what we know” in OB

Personal Background Educational Background: Professional Experience: B.A. Communication George Washington University M.S. Human Resources Utah State University Ph.D. Organizational Behavior and Human Resource Management Purdue University Professional Experience: Corporate Trainer @ Custom Fit (Logan, UT) Research Consultant @ SHRM (Alexandria, VA) Senior Staffing Supervisor @ Kelly Services (Logan, UT) Intern Coordinator & Mail Mngr. @ U.S. Senate (Washington, DC)

Personal Background I try to protect evenings and weekends, but can make myself available when needed. Sunday is my day away from work.

Your Background Name Ideal job after the MBA (e.g., responsibilities, company) An example of a GREAT! or HORRIBLE! boss that you have had in the past.

MANAGING INDIVIDUALS AND GROUPS Course Overview MANAGING INDIVIDUALS AND GROUPS I I I I I I I I I I I I I I I I I I I I I I I

MGT 6500 – SPRING 2016 Course syllabus

Small Group Discussion What do you hope to learn and take away from this course? What do you think are your roles as students in this course? What do you think are my roles as the instructor in this course?

My Role as Instructor Engagement: To teach the course concepts and theories in a variety of ways that are interesting and relevant. Enlightenment: To broaden and deepen your understanding of the course concepts. Experience: To give students opportunities to practice and reinforce course objectives to enhance personal and professional development. Empowerment: To increase student confidence in incorporating course concepts in their personal lives and professional careers.

My Expectations of Students Take ownership of your learning. Show initiative and self-directed proactivity. Come to me early with questions/concerns. Be respectful of the time that I (and your fellow students) are investing into the course.

What is OB? Organizational behavior (OB) is an interdisciplinary field dedicated to better understanding and managing people at work. I I I I I I I I I I I I I I I I I I I I I I I

What is OB?

OB History The Human Relations Movement McGregor’s Theory X/Theory Y (1960)

McGregor’s Theory Applied to This Class Theory X (Push) – 10 Things/6 Things Theory Y (Guide) Student dislike schoolwork and will avoid it if they can. 1. Schoolwork is a natural activity, like play or rest. 2. Most students need to be coerced and threatened in order for them to provide quality schoolwork. Students require close monitoring. 3. Students generally become committed to objectives with they are rewarded for doing so. 3. Most student prefer explicit direction. They tend to avoid responsibility and exhibit little ambition. They are interested only in passing the class. 2. Students are capable of self-direction and self-control if they are committed to objectives. 4. The typical student can learn to accept and seek responsibility. 5. The typical student has imagination, ingenuity, and creativity.

OB History The Quality Movement Total Quality Management (TQM): An organizational focus on training, continuous improvement, and customer satisfaction. Four Basic Principles: Do it right the first time Listen to and learn from customers and employees Make continuous improvement an everyday matter Build teamwork, trust, and mutual respect

OB History Strategy in Human and Social Capital Human capital: The productive potential inherent in an individual’s KSAOs. Social capital: The productive potential inherent in an individual’s ties to others.

Ethics and Corporate Social Responsibility

Improving the Organization’s Ethical Climate Behave ethically yourself Screen potential employees Develop a meaningful code of ethics Provide ethics training Reinforce ethical training Create structural mechanisms to deal with ethics

Five Sources of OB Research Insights Meta-analyses Field studies Laboratory studies Sample surveys Case studies

Reminders Complete the initial course survey by midnight tomorrow. Next Class: Thursday, October 27 TOPIC: Individual Differences