Convergence 2013 5/16/2018 © 2013 Microsoft Corporation. All rights reserved. Microsoft, Windows, and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

Upgrade to Microsoft Dynamics® AX 2012—user panel IDAX01-R2 Upgrade to Microsoft Dynamics® AX 2012—user panel Tom Turney & Marjorie Schmeerbauch, Beltservice Corp. Katie Vetell, CMC Group Kevin Kidder & Andrew Jewsbury, Microsoft

This session presented by the Dynamics AX Users Group

Session overview Listen in as a user panel shares their Microsoft Dynamics AX 2012 upgrade experiences and engages with the audience in a lively Q&A session.  Whether you are in the middle of an upgrade, thinking about upgrading, or just wanting to learn more about Microsoft Dynamics AX 2012, don't miss this chance to listen and ask questions about Microsoft Dynamics AX 2012 upgrades.

Today’s session is interactive 5/16/2018 12:14 AM Today’s session is interactive Your participation is key to a good discussion today. Please ask questions. No question is too small. If we can’t answer your question today, we’ll help to find someone who can. © 2010 Microsoft Corporation. All rights reserved. Microsoft, Windows, Windows Vista and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

Tom Turney Marjorie Schmeerbauch IT Manager & Project Coordinator Beltservice Corporation

Beltservice Corporation Microsoft Consumer Channels and Central Marketing Group 5/16/2018 Beltservice Corporation Company Found in 1969 by brothers Richard and William Engelsmann Privately held, family-owned business Largest fabricator and wholesaler of conveyor belting in North America Locations in US- St. Louis (hq), Portland, Sacramento, Los Angeles, Boise, Philadelphia, & Charlotte; Mexico- Mexico City & Monterrey; Canada- Toronto. Microsoft Dynamics AX Currently on Axapta V3 Began re-implementation of AX2012 in May 2012 Project go-live August 5, 2013 Heavy Product Builder user Lots of homegrown customizations ISVs: iQ4Biz, Scanworkx (2012), Greenlight Solutions axTEND (2012) User Count: 125 in V3; 125 Enterprise and 280 Functional in 2012 © 2012 Microsoft Corporation. All rights reserved. Microsoft, Windows, Windows Vista and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

Katie Vetell Sr. IT Manager CMC Group

Katie Vetell Sr. IT Manager Microsoft Consumer Channels and Central Marketing Group 5/16/2018 Katie Vetell Sr. IT Manager Experience Seventeen years developing and improving system processes Multiple ERP implementations and upgrades Company CMC Group manufactures and distributes labels, tags, ribbons, dissolvable labels, bags, apparel, safety kits and more, with a focus on food and personal safety systems for restaurants and food preparation institutions along with custom printed labels. Microsoft Dynamics AX Upgraded to AX2012 from AX2009 on 12/3/2012 Business decision to upgrade was conceived at AXUG 2011 © 2012 Microsoft Corporation. All rights reserved. Microsoft, Windows, Windows Vista and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

Upgrade Objectives   Good user experience/interface Concept of ribbon bar familiar to Microsoft users Most of our employees already familiar with Dynamics AX Powerful ERP system One system handles majority of our business needs Establish one system of record Eliminated ten integrated third-party software systems. Estimate 300 hours per month reduction in resource requirements License/maintenance - approximately 30k overall savings annually Align business processes with business system Ability to easily capture/publish real-time information. Electronic workflows Travel & Expense Module

Implementation   Utilized Microsoft Customer Source Microsoft Sure Step Process e-Learning Strong AX Partner Support - OmniVue Deployed approximately 30 super users on 12 project teams; senior leadership team executive project sponsors; business leadership team project sponsors (see org chart). Core team made up of combination of leadership teams and IT. Ultra-aggressive timeline – February 2012 launch – December 3, 2012 go-live. Ancillary Upgraded RFSMART and four other 3rd party apps to 2012 versions simultaneously. RFSMART completely redesigned back-end tool. Completely intuitive / user friendly Great enhancements from 2009 Fantastic implementation service and go-live support

Questions and answers

5/16/2018 12:14 AM © 2013 Microsoft Corporation. All rights reserved. Microsoft, Windows, Windows Vista and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION. © 2010 Microsoft Corporation. All rights reserved. Microsoft, Windows, Windows Vista and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.