Service Registration Scenario 3 _ E-Pack

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Presentation transcript:

Service Registration Scenario 3 _ E-Pack

Service Registration Scenario 3 _ E-Pack http://csp.lenovo.com/irj/portal/anonymous/selfregistration

Service Registration Scenario 3 _ E-Pack Enter Auth code/Pin user got in the registration mail

Service Registration Scenario 3 _ E-Pack

Service Registration Scenario 3 _ E-Pack . User click the confirm button, the system will show the T&C file to the user. There will be a default language version for the user but the user can also select the other language version from the dropdown list. The system will determine the country is hard copy or not. If it is not a hard copy country, it will show the below page:

Service Registration Scenario 3 _ E-Pack If it is a hard copy country, it will show the below page. For the hard copy country, it will follow the normal process but the registration will not really finished. Until the user send the signed T&C to the Lenovo and Lenovo internal user approved the orders, the registration process and the BP create process will be finished really.

Service Registration Scenario 3 _ E-Pack ser select a language version and click the download PDF link, the system will show the file to the user. The user can also use the save and print function of the Adobe Reader Software.

Service Registration Scenario 3 _ E-Pack User can click the Individual Registration and Bulk Registration button to continue the process. User select the Agree value and the Individual Registration and Bulk Registration button will be available

Service Registration Scenario 3 _ E-Pack If the user click the Individual Registration button, the system will show the individual registration page

Service Registration Scenario 3 _ E-Pack The user input the information fields and click the submit button Field comments Mach type Serial number User can input the serial number and click the select product button to search for the mach type Hardware purchase date The system will use this date to update the warranty information of the iobject Primary email If the registration can be processed successfully, the system will send a email to this email Confirm primary email Just confirm. Need to the same with the primary email Additional email 1 Will receive a copy email Additional email 2 Send me a copy If the user select this value, the user will also receive a copy email

Service Registration Scenario 3 _ E-Pack If the data has any problem ,our system will show the error message to the user.

Service Registration Scenario 3 _ E-Pack If the registration process can be finished successfully, the system will send a email to the user.

Service Registration Scenario 3 _ E-Pack If the user click the Bulk Registration button, the system will show the bulk registration page

Service Registration Scenario 3 _ E-Pack User click the Download the template link to download the bulk registration template

Service Registration Scenario 3 _ E-Pack User input the machine information in the excel file and upload to the system. Then click the upload button.

Service Registration Scenario 3 _ E-Pack If the data has any problem ,our system will show the error message to the user

Service Registration Scenario 3 _ E-Pack If the registration process can be finished successfully, the system will send a email to the user.