Public Services Information Management 5. User friendly sites

Public Services Information Management 5: User friendly sites Design principle : Frames http://cmg.wkac.ac.uk/index.html scroll http://www.utoronto.ca/writing/litrev.html Most webpages are now avoiding frames (less easy for search engines to index)

Public Services Information Management 5: User friendly sites The whole website has been thought out as a whole i.e. no point further than three clicks away….. Pages are not cluttered! Navigation is evident

Public Services Information Management 5: User friendly sites Friendly features… clear information or where to get further information Contact details, including addresses, email (easy!), telephone numbers (often forgotten), mail addresses Distinguish between who to contact / who maintains the site

Public Services Information Management 5: User friendly sites Nice to visit because… content, content, content! Evidently kept up-to-date Utilities built in such as… Search utilities Site maps Interactivity aids. E.g.http://bravenet.com/

Public Services Information Management 5: User friendly sites Oh no! Site under construction http://www.cs.utah.edu/~gk/atwork/ Music Flashy gimmicks Big image downloads