Aria Telecom Solutions Pvt. Ltd. PRI Logger Aria Telecom Solutions Pvt. Ltd.

About Aria Since 2003 Aria Telecom is working hard towards satisfaction of our clients, With our team efforts & our clients support we became India’s No 1 IVR, Voice Logger & in Many more customized telecom solutions company. Aria has team of more than 20 qualified engineers for R&D & support. Aria also has most experienced team of marketing managers with technical background to understand client requirements. Aria has presence in most of the metro cities in India. Aria also has clients outside India like Nepal, Bhutan , Africa countries, Arab countries. We got Technology Excellence Award – for customized solutions-2017 Technology Excellence Award – Leaders in IVR -2013 Global Business & Services Award – Leader in Customized Telecom Solution 2013 ISO 9001:2008 Certified Company Registered with MSME (Micro, Small & Medium Enterprise) Registered with NSIC (National Small Industries Corporation of India)

Aria Product Profile Parth UCS IVRS - Interactive Voice Response System TVRS - Telephone Voice Recording System (Logger) Embedded Voice Logger - Non PC Based Voice Logger Parth UCS (Unified Communication System)-Inbound out bound complete contact centre solution with ACD, CRM, IVR, Clint info pop-up, MIS reporting, Agent Recording, Predictive Dialling Parth UCS Conference Bridge - Multi party telephonic conference system with authentication. Aria Call Centre Noise Telephone Headsets - High quality call centre Noise cancelling Telephone Headset with USB, RJ9, 2.5mm, 3.5mm, Dial pad. Aria Namaste! - Live Chat – it is an unified application, generally used for live monitoring the live conversations in real time. Web Designing – We also into the designing of websites in an advance manner

Features Live Monitoring User: Add/Edit/Delete/Users: Can create separate users to login into application and also provision to edit/delete them. Logout User: You can logout any login user into application via main panel Role: Add/Edit/Delete Role: Created role can be defined to any user or you can be editing/deleting respectively Assign functions to Role: you can assign functions/responsibilities to the specific user.

View Remarks: Can check the records in which remark is been added Search & Play: Given a more options to filter the reports like Date Wise , Ext. Wise, DID Wise User Wise, Call type wise: Incoming/Outgoing/Missed calls Can play particular recording. Download/Delete multiple recordings. Add Remark/Disposition against any call Can Mark call as a Important Reports can be export in excel View Remarks: Can check the records in which remark is been added Important calls: Can view the records marked as important calls

Connectivity Diagram

Enter User ID, Password and Phone Number Admin Login Enter User ID, Password and Phone Number

Home Page: Live Monitoring

Add/Edit/Delete User

Add/Edit/Delete Role

Assign Functions to Role

Search and Play

Download Recordings

Mark Call As Important

Add Remark

Add Disposition

Delete Records

View Remark

Aria Telecom Solutions Pvt. Ltd. BY Aria Telecom Solutions Pvt. Ltd. Ph. No.-01204763960/63/88, Email-sales@ariasolutions.net