Introductory School Representation Training Class Representatives and Associate Presidents Introductory School Representation Training

Ice Breaker Introduce yourself to your group, including what your studying; Answer two questions: Would you rather go without television or fast food? Be stranded on a deserted island alone or with someone you don’t like?

Learning Outcomes Your Experience Student Feedback Opportunities 4 Key stages Representation Structure Student Learning Experience Finding solutions ABCDE of Feedback Advice

Your Experience a great learning experience? What makes… a great learning experience? a bad learning experience?

Student Feedback Opportunities Informal feedback Module survey National Student Surveys Programme Review Student Staff Liaison

Using feedback opportunities You don’t have to wait for meetings. Get to know your classes timetable so you can see any potential problems/issues. Read your Course Handbook – helps to know what you should be getting Talk to the other reps to find out their experience.

4 Key Stages: Feedback Loop Stage 1 is to engage your classmates and representatives Stage 2 collate and feedback their views and opinions Stage 3 help come up with solutions Stage 4 feedback to your colleagues (complete the loop!) * Chair meetings

Feedback Loop: SPARQS

Representation Structure: School Module/Programme Discipline School School President Class Reps Associate President Student Staff Liaison Committee (SSLC) School Board Learning and Teaching Committee

School Presidents Social Sciences - Catherine Allan (Pres) c.g.allan@dundee.ac.uk - Laura Mcclinton (Co-Pres) l.e.v.mcclinton@dundee.ac.uk - Chris Mcintyre (Co-Pres) c.w.mcintyre@dundee.ac.uk - Elliot Shaw (Co-Pres) e.shaw@dundee.ac.uk Science and Engineering - Ellen Brooks e.k.p.brooks@dundee.ac.uk Humanities - Rachel Mains r.w.main@dundee.ac.uk Life Sciences - Sherie George s.p.z.george@dundee.ac.uk

School Presidents continued DJCAD - Charlie Kleboe-Rogers c.kleboerogers@dundee.ac.uk Nursing and Health Sciences - Gary Lawson g.j.lawson@dundee.ac.uk SRC Reps Medicine - Rachel Logan r.z.logan@dundee.ac.uk Dentistry Conor McCloskey c.z.mccloskey@dundee.ac.uk

Representation Structure: Students’ Association Student Representation Council (SRC) DUSA Executive School Presidents SRC Councillors DUSA Media Hall Reps Class Reps/Associate President Feedback

Key qualities of a student rep Student Reps are important to improving the student learning experience on campus. What do you think are the important qualities in a student rep? Discuss and list.

How are you going to do your job? What’s the best way to let students know who you are? At key intervals collate their feedback? Tell your fellow classmates what’s happening?

Student learning Experience: SPARQS

Finding Solution Effect How will it benefit students? Solution What can solve the problem? How is it harming student experience? Cause Why is it happening?

ABCDE Feedback: SPARQS Accurate Based on evidence “I have spoken to my class and (17/20) we agree that we need more practical work on …. This will help us …” Balanced Provide positive as well as negative “The course materials are very helpful for the majority of the class but there are too many deadlines to close together and not enough time revise.” Constructive Provide a solution “The class would like to see a review of the course as there is repetitive content between the modules. Would you be willing to do this?” Depersonalised Focus on the issue not the person “We discussed this and we believe that assessments are being returned to late for us to learn from our mistakes.” Effective Needs to result in a change

Feed it back How would you present your feedback? Work with your group and use the ABCD approach. Come up with statements you would use in providing feedback.

Emails Good email writing: What is your purpose? Stay on track (don’t waffle) Be specific as possible If angry, give benefit of doubt Don’t be afraid to ask for clarification Proof read

Meetings! Attending Need to participate Know when, where and why Know what you want Who sits on the group? Agenda – read it and add to it Read the papers Take notes/evidence Don’t hijack and ambush Remain respectful Carry on outside of meeting Chairing Know your remit and rules and use them Know the topics on the agenda Be approachable and encouraging Be fair but keep the meeting moving Atmosphere can be set by the chair Work in collaboration

Support Services Student Services Enquiry Centre at the Union Accommodation Student Records International Support Money issues General wellbeing/support etc. CASTLE Academic Skills Digital Literacies Numeracy Enterprise Module Careers Service Advice and Guidance Career Modules

DUSA Services DUSA Student Representation Academic Representation (appeals) Housing advice (non-University) Welfare campaigns Night bus and Taxi Scheme

Tools Feedback Form

SRC Online

Contact details Vice President Representation: Liam Graham vpr@dusa.co.uk Democratic Support and Policy Coordinator: Stewart Squire ssquire@dusa.co.uk

Learning Outcomes Your Experience Student Feedback Opportunities 4 Key stages Representation Structure Student Learning Experience Finding solutions ABCDE of Feedback Advice