ADMINISTRATIVE OFFICE MANAGEMENT

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Presentation transcript:

ADMINISTRATIVE OFFICE MANAGEMENT

ADMINISTRATIVE OFFICE MANAGEMENT Chapter 1 The Evolution of Management Practices Chapter 1

Schools of Management Thought The Classical School The Behavioral School The Management Science School The Quality Management School The System School Chapter 1

TRANSPARENCIES - AOM (ODGERS) Skills Needed by AOMs Conceptual analyzing problems, devising solutions Human communicating with and motivating workers Technical work-related skills Chapter 1

Levels of Management TOP Examples: Chief Executive Officer, President MIDDLE Examples: Administrative Manager, Department Head, High School Principal SUPERVISORY Examples: Supervisor, Lead Secretary, Department Chair Chapter 1

Functions of Management Planning answers what to do, how to do it, when to do it Organizing gets things done Leading reinforces positive influences that increase desired outcome Controlling assures that what is planned actually gets done Chapter 1

Basic Principles of Management Define Objectives Accept Responsibility Unit of Functions Utilize Specialization Delegate Authority Report to One Supervisor Limit Span of Control Centralize or decentralize managerial authority Chapter 1

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