Diversity Training Closing the gap through dialog KCL Consulting, LLC Presented by: Kent Charles Lee Senior Consultant www.kentclee.com October 25, 2016  

DIVERSITY TRAINING CLOSING THE GAP THROUGH DIALOG Introduction Triple AAA Commercial Trade LTD is a private business structured company that manufactures insulation for its foreign customers. Developing and presenting a diversity training needs assessment business report to Triple AAA Commercial Trade LTD will re-establish a positive move forward to help diminish workplace environment accusations of diversity complaints. The company has contracted I, Kent Charles Lee, Senior Consultant, KCL Consulting, LLC, to develop a training solution for the diversity issues. The following report that follows will help showcase two innovated technology training tools and demonstrate how these tools can be used to address issues in linguistic, cultural, and gender diversity. “Organizations that embrace a diverse workforce make better business decisions and enjoy better financial performance than those that do not “(Steele, 2016).

Report Objectives Educate yourself by taking a course, attending diversity events and reading books. Eliminate misconceptions for this course of diversity and its possessions Expand the management of diversity Develop greater workplace productivity Enhance human relations Challenges in the workplace

Innovative Technology Tool 1. ProPofs Training Maker Create online training courses Add media, quizzes and certificate Reports and Analytics Deliver to learners on any device such as desktops, laptops or even smart phones Website: http://www.proprofs.com/training/create-a-course.php Pricing : Any plan is free for 15 days, offers selected prices for number of learners All plans include: Flashcards, mobile learning, social learning plus more

ONLINE TRAINING SOLUTIONS Create a diverse range of training courses with ProProfs Harassment Training for the Workplace Sexual Harassment Training Employee Training Blended Learning Web Based Training Linguistic, Cultural and Gender Diversity Training Next slide is the demonstration of product

Innovative Technology Tool 2. TechSmith Camtasia Website: https://www.techsmith.com/camtasia.html Free Trail offer, $199. Single User License w/out annual fees or subscriptions Don’t have to spend thousands of dollars to outsource Camtasia makes it easy to record your screen or import camera footage Create training materials, educational content, product overviews Free high-quality elements that are perfect for all of your video needs

ONLINE TRAINING SOLUTIONS Students can interact on any device.  See detailed results online through the Assessment dashboard. TechSmith Relay Enterprise-wide Video Solution, let anyone in your organization easily record lectures, meetings, or training sessions from virtually anywhere. Show exactly what you mean by adding interactive and measurable videos to your clients Engage students by adding true/false, multiple choice, fill in the blank, or short answer questions directly within the video.  Built-in speech-to-text gets more accurate the more you use it.

Demonstration of Product

Conclusion Companies that encourage diversity in the workplace inspire all of their employees to perform to their highest ability. Company-wide strategies can then be executed; resulting in higher productivity, profit, and return on investment. (Greenberg. 2004).” Technology and training programs such as ProPofs training maker and Camtasia programs will assist in closing the gap to improve diversity within the organization. By adopting a zero- tolerance approach to any form of bullying or harassment; minimize any negative comments and actions made in the workplace, invest in more employee training, but make it specific to your company and culture needs.

Works Cited Capture, edit, and share your ideas with TechSmith Camtasia. (2016). Retrieved December 03, 2016, from https://www.techsmith.com/camtasia.html Create Online Course. (2016). Retrieved December 03, 2016, from http://www.proprofs.com/training/create-a-course.php Greenberg, J. (2004). Diversity in the Workplace: Benefits, Challenges and Solutions. Retrieved October 7, 2016, from http://multiculturaladvantage.com/recruit/diversity/diversity-in-the-workplace- benefits-challenges-solutions.asp Steele, Y. (2016). Six Ways You Can Drive Diversity in Technology. Retrieved November 14, 2016, from http://inbusiness.ae/2016/11/12/six-ways-you-can-drive- diversity-in-technology/