Review the evolution of FastTrack Microsoft 2016 5/18/2018 11:26 AM THR3019 Review the evolution of FastTrack Steve Lowes Principal Program Manager, Office 365 Engineering George Moussalem Senior Program Manager, Office 365 Engineering © 2016 Microsoft Corporation. All rights reserved. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

The Evolution of Microsoft FastTrack 5/18/2018 The Evolution of Microsoft FastTrack 2015-2016 2014 2013 FASTTRACK ENGINEERS 350+ +33% +64% IMPROVEMENT IN TIME TO ONBOARD CUSTOMER SATISFACTION YOY DEPLOYMENT GUIDANCE REMOTE ASSISTANCE CUSTOMER SUCCESS SERVICE © 2014 Microsoft Corporation. All rights reserved. Microsoft, Windows, and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

Microsoft FastTrack Onboarding and adoption assistance 5/18/2018 11:26 AM Microsoft FastTrack Onboarding and adoption assistance Plan for a successful rollout Move to Office 365 with confidence DRIVE VALUE ONBOARD ENVISION Included as part of Office 365 for all customers >50 seats Exchange, SharePoint, Skype, Yammer & Office, incl. E5 support Enterprise Mobility + Security support Service onboarding and user adoption assistance Email migration from Exchange, Notes, Gmail and GroupWise Files migration from file shares, SharePoint, Box & Google Drive FastTrack.microsoft.com METHODOLOGY & RESOURCES TOOLS & INSIGHTS ENGINEERS Boost user engagement © Microsoft Corporation. All rights reserved.

What to expect from Microsoft FastTrack 5/18/2018 What to expect from Microsoft FastTrack FastTrack benefits include… Customer or partners working with FastTrack Ongoing access to FastTrack engineers Active Directory remediation guidance Network, DNS, tenant and user setup guidance Email and file migration for 150+ seats Deployment architecture and guidance Adoption planning workshop ( remote ) End user communications templates & guidance Persona-based productivity scenarios Implementation project management Active directory remediation Network configuration & bandwidth testing Email & file migration for accounts under 150 seats Hybrid environment configuration & deployment User change management & process optimization User communications & product training delivery LOB, 3rd party app remediation & biz solutions © 2014 Microsoft Corporation. All rights reserved. Microsoft, Windows, and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

Microsoft FastTrack Roadmap 5/18/2018 11:26 AM Microsoft FastTrack Roadmap Coming Soon in FastTrack File shares to Office 365 data migration (150+ seats) Google drive to OneDrive for business data migration (150+ seats) Office 365 user adoption services Box to OneDrive for business data migration services (150+ seats) New Box to SharePoint Online data migration services (150+ seats) New Exchange Online Protection onboarding guidance New Advanced Threat Protection onboarding guidance New Office mobile app deployment guidance for IT New SharePoint 2013 to SP Online migration services (150+ seats) Dropbox to OneDrive for business data migration services (150+ seats) //roadmap.office.com/ © Microsoft Corporation. All rights reserved.

FastTrack Capabilities | updated 9/26/16 Do blowouts of Exchange Online for these two slides, explaining what MS does versus what partners/customers do FastTrack Capabilities | updated 9/26/16 Available today | Additional Benefits | Roadmap *migration services available for customers with 150+ eligible licenses RESOURCES (who helps) CORE ONBOARDING (get ready) ADOPTION SERVICES (get users ready) SERVICE ONBOARDING (enable the workloads) Identity/Network/Security/Service Adoption Exchange Online SfB Online OneDrive for Business SharePoint Online Office 365 ProPlus Others 50+ seats FT Manager FT Engineer FT Engineer – Migration Assessment & remediation guidance and tools for: Active Directory Network Guidance to enable: Tenant setup Network configuration DNS configuration Guidance to setup accounts, online or federated. Can include: cloud identities; synchronized identities; identity federation; school data sync; Delivery of a remote adoption planning workshop Provide access to adoption resources and templates for user communication and training Messaging environment assessment Mail flow configuration DNS & firewall settings Autodiscover & SPF Hybrid Exchange Exchange Online Protection (EOP) mail filtering Advanced Threat Protection (ATP) Email Migration Guidance *Migration Services from: Exchange Notes GroupWise Google Apps for Work IMAP Assess the existing Lync or Skype for Business Online infrastructure Guidance to enable the service including: Skype for Business Online Onboarding Accounts for room systems Skype client deployment Hybrid Config Cloud PBX PSTN Conferencing Skype Broadcast Config Current environment assessment including bandwidth use Sync and client requirements User provisioning Direct My sites & personal doc libraries to OneDrive for Business Hybrid configuration for SharePoint scenarios File Shares GDrive Box SharePoint 2013 (offer) Dropbox DNS, network and firewall settings Site collection creation Hybrid scenarios Assessment & Remediation guidance: Guidance to enable ProPlus including: DNS, network and firewall settings User license assignment Installation scenarios Servicing model Office Deployment Tool (ODT) configuration Setup distribution server System Center Configuration Manager packaging Guidance to enable user deployment of Office mobile apps Project Online Project Online Onboarding Guidance similar to Office 365 ProPlus Power BI Core onboarding and service enablement Yammer Enterprise Core onboarding Convert to Yammer Enterprise network 20,000+ seats FT Manager - Migration FT Program Manager Guidance to configure: Geo Redundant AD FS AD FS - Client Access Policy Enhanced Adoption Service including expanded workshop delivery Exchange Unified Messaging Public Folder Coexistence Templates & guidance to identify mail enabled applications Planning guidance and oversight for mailbox migration Guidance to migrate Skype for Business users and contact lists Deployment guidance for: hybrid voice/Cloud PBX configurations Skype for Business Cloud Connector edition for on-prem PSTN configurations App Compat inventory using Office Telemetry Exchange Online Messaging environment assessment Guidance to enable: Mail flow configuration DNS & firewall settings Autodiscover & SPF Hybrid Exchange Exchange Online Protection (EOP) mail filtering Advanced Threat Protection (ATP) Email Migration Guidance *Migration Services from: Exchange Notes GroupWise Google Apps for Work IMAP 50+ seats Guidance to configure: Exchange Unified Messaging Public Folder Coexistence Templates & guidance to identify mail enabled applications Planning guidance and oversight for mailbox migration

Go to fasttrack.microsoft.com/office to get started Meet us and enter to win Visit the FastTrack booth in the Microsoft Showcase Productivity area Learn how FastTrack can help your business move to Office 365 Enter to win a Surface Pro 4 kit 3 drawings per day Play the game Waiting for the next session? Play the IT Pro Hero game http://aka.ms/superitprohero

FastTrack Playlist – aka.ms/fasttrackplaylist Session Code Session Title Speaker Time BRK2096 Getting to Office 365 with FastTrack Cyril Belikoff, Bob Davis, Sharon Liu 9/26/2016 14:15 THR2022 THR2022R Migrate your data to Microsoft Office 365 - why? Thomas Wicker 9/26/2016 14:30 9/27/2016 12:40 BRK3065 Accelerate your Office 365 deployment with FastTrack Scott Miller 9/27/2016 9:00 THR2023 THR2023R Set yourself up for success with Microsoft Office 365 Erik Droutman; Ferjan Omerling 9/27/2016 12:05 9/28/2016 11:05 THR2021 THR2021R Plan for Microsoft Office 365 success Angi Livermore 9/27/2016 13:35 9/29/2016 14:50 BRK2098 Adopt winning user adoption strategies from our customers Bob Davis, Quin Nikel, Simon Denton, Matina Massa, Anders Munck, Ali Shadman 9/28/2016 10:45 BRK2097 Driving O365 Adoption: Methodology, Best Practices, and Resources from Microsoft Gideon Bibliowicz, Matt Ontell 9/28/2016 12:30 BRK2290 Move your data to Microsoft Office 365 Tom Wisnowski, Steven Ngo, Ali Shadman 9/28/2016 15:15 THR3012 Drive successful Microsoft Office 365 adoption with FastTrack George Moussalem; Steve Lowes 9/28/2016 17:05 BRK2298 Plan to drive value and user adoption in Microsoft Office 365 Erik Svenson 9/29/2016 10:15 BRK2099 See how Mott MacDonald drove adoption of Office 365 and opened opportunities worldwide Simon Denton 9/29/2016 11:30 BRK2100 Move to Office 365 and driving adoption – Lessons learned from the Carlsberg Group Anders Munck 9/29/2016 14:00 THR3019 Review the evolution of FastTrack

Please evaluate this session 5/18/2018 11:26 AM Please evaluate this session Your feedback is important to us! From your PC or Tablet visit MyIgnite at http://myignite.microsoft.com From your phone download and use the Ignite Mobile App by scanning the QR code above or visiting https://aka.ms/ignite.mobileapp © 2014 Microsoft Corporation. All rights reserved. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

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5/18/2018 11:26 AM © 2014 Microsoft Corporation. All rights reserved. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.