Crisis Management Plan: Topsfield Fair

Slides:



Advertisements
Similar presentations
My name is Ella Hawkins I am the County Homelessness Co-ordinator for Gloucestershire. I was appointed in October 2012 to project manage the implementation.
Advertisements

Post Traumatic Stress Disorder: Historical Perspective John S Price, Ph.D. Psychological Services San Antonio Police Department.
Hampton Roads Pride Volunteer Training 25 th Anniversary Out in the Park.
Crisis & Risk Management Introduction. Crisis happens more than we imagine. They are not always easy to see unless they affect our own lives.
Crisis Management in Our School
School and Family Violence Instructor. Terminal Objectives  The student will be provided with information regarding the historical incidences of violence.
Tips for Teachers and Parents Following School and Community Violence Prepared by National Emergency Assistance Team When a national tragedy.
By Megan Swick Kevin Derajtys Jonathan Lee.  Definition of consent  Sexual misconduct myths  Freshman orientation presentation  Restorative justice.
Running Effective Issue Campaigns Val Vilott Outreach Associate for Family Economic Security, Education and Employment National Women’s Law Center
1. Vehicle CrashesSuicides Falls Drownings Youth Violence Homicides Sports InjuriesBullying These are a few examples of a growing area in public health…
Navigating a Corporate Crisis © 2012 Fox Rothschild LLP Navigating a Corporate Crisis Pre-Crisis Phase September 20, 2012 Presented by Dori K. Stibolt.
United Parcel Service Crisis Management. 2 UPS Network Planning Group Founded: August 28, 1907, in Seattle, Wash., USA World Headquarters: Atlanta, Ga.,
Karen McCuiston Kentucky Center for School Safety Murray State University Emergency Response, Recovery and Using Data.
Fire and Emergency Services Company Officer — Lesson 15 Fire and Emergency Services Company Officer, 4 th Edition Chapter 15 — Community Relations and.
Devon BCU – Focused Activity PCC’s priorities – practical application Force Strategy: Our Values, Code of Ethics, Leadership – Devon Pledge Devon Plan.
Children without appropriate care: Protecting Children in Emergencies R. Bérenger BEREHOUDOUGOU Regional Disaster Risk Management Manager Plan West Africa.
CHAPTER 1 LIVING A HEALTHY LIFESTYLE Mrs. Boghos-Frangie.
Child Sexual Exploitation (CSE) Melanie Hartley Designated Nurse for Safeguarding Children, NHS Salford CCG.
Risk Management. 2 Policy and planning Key Messages Assess all likely risks, be prepared and practice. Structure the risk management process simply and.
VIOLENCE PREVENTION. PROTECTIVE FACTORS:  Behaviors you can practice to stay safe  Take precautions against risky situations and developing safety habits.
Local Government Business Continuity, Avian Flu & Emergency Management Roy Mentkow Director, Department of Technology City of Roanoke Virginia.
Annual Boys State Directors Conference Reviewing and Updating Crisis Management Plans Mike Bredeck Director of Minnesota.
AVOIDING AND PREVENTING VIOLENCE. Violence in Our Society Violence is any act that causes physical or psychological harm to a person or damage to property.
Healthcare Mass Fatality Management Tabletop Exercise > >
Safeguarding Adults Lincolnshire County Council April 2010.
ETHICAL ISSUES IN HEALTH AND NURSING PRACTICE CODE OF ETHICS, STANDARDS OF CONDUCT, PERFORMANCE AND ETHICS FOR NURSES AND MIDWIVES.
London Borough of Tower Hamlets
UNIT 6 SAFETY VIOLENCE.
MASS – EAPN Iceland Results of the Self-Reflection and Assessment carried out by EAPN Iceland.
Your Health and Wellness
Town of Emerald Isle’s Emergency Operations Plan
Division I Recruiting Hot Topics
Creating Community Change
P&F Meeting 2017 Support the work of the school
Special Review Team Required Actions October 23, 2011
Further Oral Activity: Use of Language in Various Mass Media Forms + Effect on Audience By: Ivanna Klymenko.
Crisis Communication Inas A.Hamid.
Staff Family Day: understanding safe road use
Bioethics - Vaccines.
Great Sankey High School ‘Coping in Crisis’
Reducing the Risk of Injury
World Toilet Day.
Signing the Pledge Vision Zero UNHCR Safe Road Use campaign.
Employability Skills Foundation Standard 4: Employability Skills
A Case of “Shop and Frisk’”
All The Information We Hope You Never Need
Autumn Fare - Scott County MN Free Admission or Parking Fee!
Lyons School Safety Terms
Driving in the Interior
Bicycle Safety Attention Please! Riding a bicycle can be a lot of fun.
Nicole Boulais & David Bagley Rochester Institute of Technology
World Toilet Day.
Your communications approach
THE YOUTH IN THE SYSTEM OF ROAD SAFETY
Walk the Talk A Discussion on Frontline Worker Safety.
Crisis Communications Plan
Disaster Services: An Overview Module One
Disaster Response, Relief, & Recovery
Workforce Engagement Survey
PUBLIC OPINION.
Attention Please! Riding a bicycle can be a lot of fun.
Service Learning: Bay Area Women's Center
32 Years of Caring for Children
MASS – EAPN Iceland Results of the Self-Reflection and Assessment carried out by EAPN Iceland.
Primary Warning! This week we are discussing some really sad events that have been in the news. If you feel at all upset, worried or nervous about anything,
SOUTH AFRICAN POLICE SERVICE
Title I Annual Meeting Waller Elementary
Primary Warning! This week we are discussing some really sad events that have been in the news. If you feel at all upset, worried or nervous about anything,
In His Hands.
Presentation transcript:

Crisis Management Plan: Topsfield Fair Vicky Gaddy, Shannon Szypko, Sara Seng, and Murielle Zoundi

Summary After evaluating the vulnerabilities of the Topsfield Fair, we found the one with the most impact would be a ride malfunction. Our worst case scenario was a ride malfunction leading to dozens of deaths. To tackle this deadly crisis, we will focus on social media tactics and the promotion of a safe fair for everyone next year.

Objectives, Strategies, Tactics In order to get average attendance of 500,000 people to return to the fair next year, we will post on social media once a day and answer ALL appropriate inquiries. We will also promote a focus on safety for the fair next year, and provide free admission on the first night and a candlelight ceremony and service to honor the lives that were lost.

Strategy: Persuade fairgoers and the public that the Topsfield Fair is committed to making the fair a safe place so no one gets hurt. Tactics: Be as transparent as possible on social media and use a blog as an open forum for discussion and questions that will be monitored and answered as appropriate. Provide a statement of what we’ll do different and better next year

Evaluating Vulnerabilities Food Safety Food Poisoning [Likelihood: 4] [Impact: 2] Ride/Mechanical Safety Ride Malfunction [Likelihood: 2.5] [Impact: 4] Ride Malfunction Leading to Death [Likelihood: 1] [Impact:5] Animal Safety Animal Mistreatment [Likelihood: 2] [Impact: 3] Animal Attacks [Likelihood: 1.5] [Impact: 4]

Vulnerabilities Continued Weather Severe Weather Storms [Likelihood: 3] [Impact: 2] Natural Disaster [Likelihood: 1] [Impact: 4] Public Safety Weapons [Likelihood: 2.5] [Impact: 4] Kidnapping [Likelihood: 2] [Impact: 4.5] Assault [Likelihood: 3] [Impact: 2] Sexual Assault [Likelihood: 3] [Impact: 4]

What is the Worst Case Scenario? Death by Ride Malfunction Details About the Ferris Wheel: On the day of the crisis, the ferris wheel filled its 20 car seat capacity with 40 passengers on board the ride. What Happened: The hinges of the ferris wheel, which is 63 feet tall, failed to remain intact as it detached from its axil and rolled 120 feet into the fair ground before tilting over onto nearby booths threatening the lives of those on the fair ground as well. Effect: As a result, the 40 passengers on board were killed along with 8 attendants of the fair booths and 4 passers by.

SCCT Category: Preventable Cluster, Victim? Stakeholders: Topsfield natives, food vendors, mayor of topsfield, people attending the fair, town council. Victims: women, children, fair workers, men. Decision: 1. Crisis Type: Human error. This results in a lot of blame.

2. Crisis History: 2012: sausage vendor charged with rape. (http://www.wickedlocal.com/article/20121010/News/310109461) 2014: will be increased security for this fair. (http://www.wickedlocal.com/article/20131002/News/310029331) 3. Prior Reputation (credibility): positive, one prior incident, all other news was regarding fun and festivities of the fair. A family friendly event, food, friends, and rides. Response by Posture: Rebuilding, a full and honest apology.

Strategic-Ethical Response Our statement was Response by Posture Benoit Chart : Rebuilding

Crisis Response The Statement: “The tragic event that occurred on our fairgrounds brings deep sorrow to us and the Topsfield community. We regret that the lack of our ferris wheel’s attendant’s ability to completely secure the ride led to the deaths and injury of 52 fairgoers. We apologize to their families, and all those affected by this sad and unfortunate event, and to the Topsfield community who have opened their town to us. It is our hope that we can move forward and create a more safe and secure experience for all of the people that come to the Topsfield Fair. We have let go the attendant of the ferris wheel, and now have detailed plans for all rides and their set up, as well as begun utilizing monitors of all ride technicians to ensure secure and proper setup and safe function of rides. Those who passed during the recent Topsfield Fair will not be forgotten, and we will do everything in our power to prevent such an event from happening in the future. Please join us as we work to create a safer and better fair for Topsfield.”

Social Media Considerations Facebook Twitter Blog Post

Facebook

Twitter

Main Blog Post This tragic event brings deep sorrow to us and the Topsfield community. We apologize to their families, and all those affected by this sad and unfortunate event, and to the Topsfield community who have opened their town to us. It is our hope that together we can move forward and create a safe and secure experience for all of the people that come to the Topsfield Fair. Those who have passed will not be forgotten, and we will do everything in our power to prevent such an event from happening in the future. Please join us as we work to create a safer fair in memory of those who lost their lives.

Conclusion We will work to rebuild the image of the Topsfield Fair by being open and honest on social media. By pledging to make next year’s fair safe and in memory of those who have passed, we hope to regain the same attendance as prior years. The first night of the fair will be free to all and a candlelight service will be held.