Delivering the Presentation Chapter 11

You Should Understand: Evaluate and Use Delivery formats Create and Deliver Effective Presentations Conduct Question-and-Answer sessions Apply support and Diagnose Communication Apprehension

Types Manuscript Memorized Extemporaneous Impromptu

Chapter12 Delivering Your Speech Manuscript delivery Read to the audience from a written text Reasons to use a manuscript When you need exact information When the speech will be scrutinized word by word When the text will be used later for some purpose Conversational style is hard to achieve Delivery tips Talk the speech out loud as you write it Practice making eye contact with the audience Practice finding a natural rhythm and conversational tone Chapter12 Delivering Your Speech

Extemporaneous delivery Carefully prepared and practiced from a brief set of notes Combines conversational style with a speaking outline Encourages careful organization Requires practice time Speaker may be tempted to memorize the speech Chapter12 Delivering Your Speech

Chapter12 Delivering Your Speech Impromptu delivery Speech that you have not planned in advance Allows for conversational style with few or no notes Requires thinking and organizing ideas quickly Delivery tips Quickly and calmly decide on main points Introduce main points Support main points Summarize main points in a brief conclusion Chapter12 Delivering Your Speech

Visual Guidelines for Delivery Dress Credibility Get Set Eye Contact Posture/ Stance/ Movement Finish the Speech

Verbal Guidelines for Delivery Use Oral-Speaking Style Short sentences Personal pronouns Active voice Contractions Refer to Audience Don’t Emphasize Mistakes Use Proper Vocabulary, Enunciation, and Pronunciation

Vocal Guidelines for Delivery Enthusiasm and Sincerity Volume Disfluencies/ Fillers Variety (pitch, rate, and tone) Pause

Question-and-answer sessions Preparing questions Identify potential questions Formulate and practice answers Managing question-and-answer sessions Explain the format Listen and clarify If the question is unclear, listen for keywords and important points and restate using this information Chapter12 Delivering Your Speech

Question-and-answer sessions Dealing with hostile questions Do not take hostility personally Be audience centered and communicate with civility Listen to emotion as well as content Address your response to the content not the emotion Offer evidence for your position Chapter12 Delivering Your Speech

Question-and-answer sessions Keep a positive mindset Address the entire group Answer with honesty Stay focused State the amount of time for the question-and-answer session Try to keep the session moving giving all who desires a chance to be involved Keep track of time Chapter12 Delivering Your Speech

Speaking with Confidence Identify Communication Apprehension Build Confidence Accept Nervousness Speak More Practice Focus on Topic and Audience Think Rationally/ Avoid Myths Myth 1: Perfection Myth 2: Everyone Myth 3: The Worst