Key Characteristics for effective User Intelligence Groups Trust & Empowerment Support new structures, organisations, commodity/service teams and national vision Trust and empower them to operate on your behalf Engage and comply with collaborative process and decisions Embrace and support change Capability Robust, dedicated strategic procurement skills Credible within their organisation(s) Put the right people on the team to ensure organisational needs are represented effectively Well respected, creative and knowledgeable in their field Proactive, enthusiastic and DOERS! There may be a significant time commitment involved Team Members Governance & Structure Establish a structure that maximises control and minimises bureaucracy Clear escalation and resolution processes with senior management backing Team Behaviour Challenge the team to think ‘out of the box’ with stretch target(s) Don’t be constrained by the “truths of the past” Success will be determined by following the team charter Reference: R3-4-B Released: 23/03/2017