Handling of Foreign Patients Presented By :Group 3 Dr. Rajiv Kundra, Dr. Tamorish Kole , Dr. Saswati Das, Dr. Ramanjeet Kaur, Dr. Sippy Malhotra Reviewed By : Dr Vijay Agarwal, Dr Lallu Joseph, Dr Narayan Pendse, Dr CM Bhagat

Medical Visa

Medical VISA to India India has become the most preferred destination in the world for medical tourism. The government of India has introduced medical visa for foreign nationals across the world seeking specialty medical treatment in India for extended periods. A visa-on-arrival system for tourists from few selected countries has been instituted by government of India, which allows foreign nationals to stay in India for 60 days for medical procedures. Maximum of two attendants who are blood relatives are permissible to accompany the patient under separate Medical Attendant visas. The validity of Medical Attendant Visa will be same as the patient Medical visa. The preliminary duration of Medical visa is up to a year or duration of the treatment, whichever is less. The visa allows maximum of 3 entries during 1 year. . Extension of this visa up to another year is also possible year on the orders of the State Governments or FRROs, if recognized hospital of India gives a medical certificate. If more extension is needed then on the suggestion of the State Government / FRROs coupled with suitable medical papers, the Ministry of Home Affairs can give a validation

Indian Medical Visa Requirements People travelling from Kenya, Ethiopia, Afghanistan, Israel, Pakistan, Nigeria and Somalia should have written records or IHR 2005 International Certificate of Vaccination- 1. Yellow Fever vaccination certificate as per Govt. of India directives. 2. Oral Polio Vaccination (OPV) Certificate taken six weeks prior to entry. This certificate is obligatory for both Adults and Children.

Prime Treatments on Mvisa Radio therapy, Neuro-Surgery, Heart treatments, Renal disorders, Plastic surgery, Organ transplants, Gene therapy, Ophthalmic disorders, Congenital disorders, and more.

Hospital Requirements Setting up of International Patient Desk/Website with appropriate information SOPs for handling of International Patients Dedicated trained personal appointed Interpreter list to be shared with all touch points Pictorial Signage to be installed where ever required The Hospital Infection Control Committee head to be informed about the geographical location of the patient so that analysis of tropical and communicable diseases can be identified and prior vaccination if required to be administered.

Statutory Requirements Prior Arrival Documents Required – Passport G.O. Letter with boarding Medical Visa ID proof of relative

Post arrival Requirements The personal at the help desk to check the validity of the documents. Online registration of foreign patients should be done with FRRO within 24 hours. CSO/ Public Information Personal to inform the local police station about the arrival. Interpreter to be available 24/7 to look into the patients needs(specially during the doctor rounds) Interpreter should be available at the time of taking consents and his/her signature recorded as per SOP.

Post Treatment Prior to the patients discharge, the govt authorities to be informed about the discharge so that the visa/other documentary formalities can be completed on time.

For Emergency treatment of foreign patients Information to FRRO/ Nearest Police Station