Early intervention in the resolution of housing and mental health Crisis Rob McMilan, Project Co-ordinator Mark Pearce. Case Worker Welcome to Gofal

Welcome to Gofal Our Vision Good mental health and wellbeing for all Who we are Our Vision Good mental health and wellbeing for all Welcome to Gofal

Welcome to Gofal Our Mission Who we are Our Mission Working together to provide services that we can be proud of Ensuring that the voice of people using our services has a real and meaningful influence on our work Demonstrating outstanding practice in relation to staff mental health and wellbeing, learning and development Challenging the way we all think about, talk about and respond to mental health and wellbeing in all areas of our lives Using our profile, influence and voice to improve legislation, policy and practice Increasing the range and reach of our services through collaboration and targeted and sustainable business growth Spending our money where it will have the maximum impact Welcome to Gofal

Welcome to Gofal Our aspirations Work with integrity and dignity Who we are Our aspirations Work with integrity and dignity Inspire and support people to exceed their expectations Develop a culture that is embracing and respectful of difference Communicate honestly and openly Be an organisation that is ambitious, creative and determined Create environments that are collaborative, supportive and empowering Be respected for our knowledge and expertise Welcome to Gofal

Welcome to Gofal What We do We deliver a range of crisis services We deliver employment services We deliver a range of floating support and supported housing projects We lobby to improve policy and practice We campaign to improve public attitude and behaviour We operate a social business – PS Facilities Management Welcome to Gofal

Welcome to Gofal Recovery Star Model of support Our Approach Recovery Star Model of support A person centred model of support We promote positive risk taking for the people using our services We react quickly We think it’s good to talk and listen We never give up We treat the people using our services as equal partners We promote independence Welcome to Gofal

The Crisis House “Thank you very much for taking me in at my time of need and for all the support you have given in the past week. I hope that this support will carry on in the future. I cannot thank the staff enough for their hospitality and understanding. I would recommend the service to anyone who suffers with mental health problems like myself, who need a break and someone to talk to. Once again thank you very much and may your work be successful in the future.” “The Crisis House does exactly what it says on the tin. The Crisis House and Crisis Team work perfectly together. It gives me total rest and rest for my brain. When I’ve left I feel positive about the future but return home to face the wolves. It’s a lack of community support that causes me problems.” Welcome to Gofal

Crisis Services “I don’t know what I would have done without this service. My worker was constantly in touch, supporting me and advising me when I found it tough to make decisions for myself. She went above and beyond her duty for me and I am so, so grateful that there is this service for people with mental health needs. I felt I was being cared for and that I mattered. I am in a better position than I was this time last year and I know my progress is slow but I am moving forward for this service. I thank you all from the bottom of my heart.” - J.D. Merthyr Tydfil. Welcome to Gofal

Partner Organisations in the Crisis House Welcome to Gofal

Partner organisations in community crisis Services Welcome to Gofal

Danielle 49 Years old UK resident South African Origin Schizoaffective Disorder Relapsing due to non engagement and social stressors.

Welcome to Gofal Danielle’s Words Case Study Danielle’s Words “I would like to thanks the staff for the care and attention I received when I had my relapse.” “The service and treatment I received was outstanding caring and considerate.” “I hope I will continue to recover at home, the staff were excellent and I felt very comfortable and assured in their hands.” Welcome to Gofal

Welcome to Gofal Sharon’s Story Case Study Sharon’s Story Average cost of simple repossession - £733 Homelessness advice and support £682.00 Homelessness £2656.00 Preventing readmission to Mental Health Services - £2148 Temporary accommodation - £114.00 P.W = £2736 24wk Avg Cost Saving £8955.00 Welcome to Gofal

Wayne 44 Years Old No Diagnosis GP Support, using alcohol to cope Significant overdose High Stress Job managing high value business accounts for leading accountancy firm.

Welcome to Gofal Wayne’s Story Case Study Wayne’s Story “Initially a 7 day plan but my stay was extended by 2 days due to apprehension I had about returning home.” “There was never a time when I felt I could not approach a member so staff for support, advice or just a chat.” “The house gave me the opportunity to recuperate in a safe environment with support and without the institutional stigma associated with hospitals.” Welcome to Gofal

Welcome to Gofal Chris’s Story Case Study Chris’s Story Average cost of simple repossession - £733 Homelessness application - £2656 Homelessness advice & support - £682 Temporary accommodation - £114wk (£2736 24wk Avg) Preventing readmission to Mental Health Services - £2148 Total estimated unit cost saving £8955* Welcome to Gofal

Welcome to Gofal Any questions? Lets end mental health stigma and discrimination Any questions? For further information please contact: Rob McMilan robmcmilan@gofal.org.uk Mark Pearce Markpearce@gofal.org.uk www.gofal.org.uk Welcome to Gofal