How to Navigate BoatBeat–NASBLA- 2017

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Presentation transcript:

How to Navigate BoatBeat–NASBLA- 2017 Welcome and Introductions How to Navigate BoatBeat–NASBLA- 2017 Scenario to Aid Learning How to “navigate “ and get the biggest benefit out of BoatBeat for PIO’s

Goals of this Presentation Provide an understanding on how to take full advantage of the BoatBeat website Receive input on how to improve the website

Goals of the Media Toolbox Resources for PIOs and the Media PHOTO Fact Sheets Links to factual and educational websites Subject matter Subject Matter Expert Resources State and National organizations, contacts, links Access to trending news topics with Media Alerts

What do Reporters Want? The full story Accurate facts and details To interview key players Succinct Messages Fast Results The full story Reporters are looking to get both sides of the story so be aware of this. Accurate facts and details If you don’t know something, it’s ok to say, “I don’t know. I will get back to you once I find out.” To interview key players Reporters want to interview key players. This is why we have provided a PIO contact list Succinct Messages Remember that reporters have very limited time and if you can give them an answer in a concise, quick manner, you will be more successful Fast Results Be conscious of reporters strict deadlines

Boating Accident Reporting: Do’s and Don’ts Know what can be discussed Know what cannot be discussed Share safety and education Answer questions, not statements Answer with knowledge and facts DON’T Share specifics of accident date currently under investigation Get wrapped up in messages that do not relate to your organization’s goal Be afraid to say, “I don’t know, but I’ll find out” Answer with emotion Be intimidated by silence DO Know what can be discussed Causes and trends Know what cannot be discussed Details, active investigations, names, details about minor age victims Share safety and education information fact sheet content specific to the type of accident, but, generic, without blame about the accident at hand Answer questions, not statements Reporters will often try to trick you and make you respond to a statement. It is ok and encouraged to say, “Was that a question?” or “Is there something you would like me to comment on?” Answer with knowledge and facts This may be difficult because reporters, for example, may be asking questions on the scene of a boating accident or about a particular tragedy DON’T Share specifics of accident currently under investigation Get wrapped up in messages that do not relate to your organization’s goal Know your key point/message and repeat it often Refusing to talk won’t make a story go away (DO NOT SAY: no comment, no response) This makes it look like you have something to hide. Be afraid to say, “I don’t know, but I’ll find out” Reporters understand you are human and don’t know everything. It is much better to say you will find the answer for them than to simply say, uhhh, I don’t know. Answer with emotion Sometimes the issue at hand may be emotionally straining, but it is important to remember that an interview is a professional opportunity to really get your organization’s mission across. Be intimidated by silence This is a tactic used by reporters (DON’T FALL FOR IT) You can ask, “Do you have anything else to discuss?” Do not blabber and offer up more than you may want to

www.boatbeat.org

Scenario Breaking NEWS! Saturday afternoon, well known agency senior PIO is arrested for OUI, booked into the County Jail, released on bail Saturday night, all day Sunday, calls come in from all over the state including the Governors Office Receive an endless parade of phone calls for 48 solid hours After the story broke, rookie PIO starts to prepare a statement The Director tells you to hold the statement through weekend

Develop a strategy on how to handle the story Scenario Develop a strategy on how to handle the story Use the BoatBeat website and describe how to utilize it.

Lets discuss your findings Were any of them below? Reach out to AP and issue a full story to attempt to stop the continued flood of incoming calls Without being a ghoul about it: Celebrity interactions offer an opportunity Few people care about issues such as OUI, until someone is killed or someone famous is arrested: Feel good about exploiting the latter Do treat celebrities with compassion: They are human beings, but we can and should NOT try and protect them from their own actions Use social media and instant messaging instead of slower forms of communication such as email or phone Issue a preemptive statement Conduct extensive follow up with reporters afterwards Be a resource for the media Convince DA to make PSA part of plea deal

Lets discuss your findings Were any of them below? Refer to content before an interview-review BoatBeat Familiarize yourself with pertinent boating laws including potential penalties-check for Alerts on BoatBeat Relate stories of similar accidents not involving celebrity Review Case Studies for suggested topic areas for these sort of cases Use of “Weasel Words” What to do when the media gets it wrong Be a resource for the media with BoatBeat when a story is inaccurate Do so before or even after a story if it has errors or needs a follow-up. Share BoatBeat Toolbox content with local media to develop a relationship

Boat Beat Scenario Training NASBLA 2017 Group Results   < 2 Years notes Agencies policy on OUI What is an OUI? What were they operating? Disclose national stats on OUI Under investigation-will release more information once investigation is complete Location of arrest/date/time Utilize points of contact tab on Boat Beat, use photo from media asset -for answers regarding release 2-5 Years State facts: based on arrestee Who/when/ arrested for…emphasis on-going General info, state law/fact Discuss problem, link to national stats Link to Boat Beat Contact to state and others

Boat Beat Scenario Training NASBLA 2017 Group Results    5-10 Years Press release immediately Focus on general BUI messages using national data-use fact sheet from Boat Beat State laws-specific to your state History of OUI in the area Other safety tips Stress education How alcohol/drugs differ and stressors-sun, noise, etc. > 10 Years In house OUI stats State by state penalty B roll-regionally valid photos Difference between BWI & OUI Media talking points-state by state, template

Collaboration with the NASBLA Education committee and all of your organization and MEDIA contacts will help to ensure that we provide you an effective toolbox. To provide data, facts, links and ideas, contact the National Safe Boating Council directly Thank you Contact the National Safe Boating Council at 703-361-4294 or deputy@safeboatingcouncil.org