Tender – Support at Home 8 November 2016 Bracknell Forest Council, ASC&H Joint Commissioning

Event Programme 8th November 2016 1.00pm-1.10pm Welcome and Introductions Neil Haddock Chief Officer: Commissioning & Resources 1.10pm-1.20pm Outline of the Process and Today’s event Lynne Lidster Head of Joint Commissioning 1.20pm-1.40pm Presentation - Proposed Model 1.40pm-1.50pm Break (Refreshments) 1.50pm-2.50pm Co-production session 2.50pm-3.10pm Feedback and Question & Answer Session 3.10pm-3.15pm Closing Comments and Next Steps 3.15pm Event Closes Bracknell Forest Council, ASC&H Joint Commissioning

Welcome and Introductions Domiciliary Care Procurement Market Shaping Event Welcome and Introductions Neil Haddock Chief Officer: Commissioning & Resources

Outline of the Process and Today’s event Domiciliary Care Procurement Market Shaping Event Outline of the Process and Today’s event Lynne Lidster Head of Joint Commissioning

Tender – Support at Home Aim to have services in place to maximise people’s independence and opportunities to connect with their community An open dialogue and continuing partnership engagement to identifying solutions and resources together to reduce and minimise demand for paid support – workshops, presentations, consultation events Strategic relationships with a sustainable provider market with an appropriately skilled workforce An opportunity to develop services and capacity within the Community & Voluntary Sector Address the unique issues we face in Bracknell Forest to ensure better outcomes for people with a need capture innovation to manage future demand and costs to address the pressure on public sector funding

Voluntary & Community Sector Feedback Concern about the capacity in the voluntary sector and the funding available Suggestions that voluntary sector manage overarching contracts and act as a referral co-ordinator /broker between providers and the third sector Voluntary sector be part of sourcing less traditional support Voluntary sector help to “manage quality” Concerns about competition from profit-making providers Dom Care Providers Voluntary & Community Sector A range of larger and smaller agencies for viability will equal reduction in number of providers Incentives (gain share) Potential to reinvest back into the community/voluntary sector to ensure capacity Invest in staff (training, upskilling) Be Trusted assessors – support plans Potential for building ways in which to tackle social isolation, help with practical tasks Clarity around the model Working in partnership Needs to be low risk or hourly rate will have to reflect this

Feedback Idea that a re-abling approach would continue was welcomed Asked us to consider “zones” Gradual introduction to the service / trial period Good communication Interested in Direct Payments Concern about people moving to different providers Good idea Benefit from social support Upskilling of workforce Consistency of volunteers Communication Limited knowledge or understanding of the voluntary or community sector services Newsletter of options and availability Current system restrictive Concerns about change Creative support planning Provider Training Non Financial benefits (vouchers) Culture and Practice Change Staff development Support Change in provider: support for people Not pressuring people to reduce care Time required / timing Outcomes from the start Carers People Using Service Practioners

Proposed Model Dom Care Council Outcomes Zoning Appropriately skilled Workforce Supported asset-based approach Wellbeing Plan – Provider & Person Zoning Dom Care Community and Voluntary Sector Provision Services Groups Businesses Family Friends Neighbours Activities Support Access Respect Safe Opportunities Participation Council Outcomes Self care Personalised and Creative Enrichment Resilience Maximising independence

Navigating the proposed Model Person assessed as having need for support Reablement Assessment (including financial) SAQ -> RAS Sign off by council Reassessment if required Annual Review Well Being Plan Community and Voluntary Sector Provision Services Groups Businesses Family Friends Neighbours Activities Support Access Respect Safe Opportunities Participation Service Dom Care Provider Sources support to maximise independence and undertakes personal care function (CQC) 6 week review

Procurement timeline A co-designed specification – December 2016 Tender advertised – January 2017 Evaluation – Late Feb – Mid March 2017 Contract Award – May 2017 Contract start date – August/September 2017

Domiciliary Care Procurement Co Production Session A reflection on the feedback Utilise and shape the specification Understand any concerns/queries Identify opportunities in working in partnership 1.50pm-2.50pm

Feedback and Q&A Session Domiciliary Care Procurement Market Shaping Event Feedback and Q&A Session 2.50pm – 3.10pm

Closing Comments and Next Steps Domiciliary Care Procurement Market Shaping Event Closing Comments and Next Steps Neil Haddock Chief Officer: Commissioning & Resources 3.10pm – 3.15pm

Domiciliary Care Procurement Market Shaping Event Event Closes 3.15pm