Equality Lead Meeting 23rd June 2011 Normanton Golf Club  2011 TM-Training

Overview Issues faced Solutions Employees Best practice Good policy Further info & resources  2011 TM-Training

Issues Fear Vulnerability Lack of respect Previous negative experiences Refusal to treat trans patients ‘Outing’ by professionals  2011 TM-Training

Solutions Training Robust policies and procedures Consultation Supported by all staff and led by management Consultation Visibility  2011 TM-Training

Staff Education Professional training courses Robust policies Challenge behaviours Resources  2011 TM-Training

Staff Training - Advantages Increased confidence Increased knowledge Better understanding & respect Aware of specific needs Better reputation Less complaints  2011 TM-Training

Visibility Publishing policy – transparency Posters & resources available Presence at trans events & conferences  2011 TM-Training

Trans Employees – Short Term Work with the employee Devise a strategy together Consider: Documentation Communication Clothing/uniform Time off Support  2011 TM-Training

Trans Employees – Long Term Time off for appointments & surgery Ongoing support Harassment/bullying procedure  2011 TM-Training

Best Practice Negative experiences Consultation In-patient treatment Previously published guidelines  2011 TM-Training

Negative Experiences Patients refused treatment as they are trans Patients left in inappropriate waiting area a case of one patient being guarded Wrong names or pronouns used Staff members bullied  2011 TM-Training

Negative Experiences (cont) Training already in place – inaccurate Mixed in with sexuality Wrong language & definitions Patients being outed a doctor saying ‘so you still have a vagina’ in a loud voice on the ward in front of family members who may not know they are trans  2011 TM-Training

Best Practice - Consultation Patient Rep Groups Meeting with local groups - e.g. Porterbrook and Charing Cross Sheffield Centre for HIV & Sexual Health – expert advise  2011 TM-Training

Best Practice – In-patient Hallamshire hospital Separate room Respect shown at all times Patient needs considered & patient consulted No info given out to staff who didn’t need to know Feedback asked for by staff nurse  2011 TM-Training

Policy Communication & language Flexibility Feedback/Comments – users & staff Grievance/Complaints procedure Bullying/harassment Specific needs Legislation  2011 TM-Training

Further Info & Resources Dept of Health Publications Trans: A Practical Guide for the NHS: http://www.dh.gov.uk/en/Publicationsandstatistics/Publications/PublicationsPolicy AndGuidance/DH_089941 Living My Life: http://www.sexualhealthsheffield.nhs.uk/resources/livingmylife.pdf Other policies Support networks  2011 TM-Training

TM-Training Lee Gale Web: www.tm-training.co.uk Email: lee.gale10@gmail.com Tel: 0781 585 0795  2011 TM-Training